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Brand Certified
Ottershaw Post Office
2.5(17 reviews)
Certified by Ottershaw Post Office • Jun 21, 2026
Business Details
20 Brox Road,Ottershaw, Chertsey, SRY
KT16 0HL, United Kingdom
Certified by Ottershaw Post Office • Jun 21, 2026
+44 1932 873588
Certified by Ottershaw Post Office • Jun 21, 2026
https://www.postoffice.co.uk/branch-finder/1180231/ottershaw?campaignid=gmb~bf~1180231~google~na~05022025
Certified by Ottershaw Post Office • Jun 21, 2026
About
Certified by Ottershaw Post Office • Jun 21, 2026
Post OfficeBankBusiness Banking Services
With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.
Location
Certified by Ottershaw Post Office • Jun 21, 2026
Hours
Certified by Ottershaw Post Office • Jun 21, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 1:00 PM
SundayClosed
Products & Services
1 list · 7 items
Reviews
2.5
17 reviews
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9
- INIsha NandraFeb 25, 20261.0Unfortunate bad experience for me. The male behind the post office was extremely slow, and then he didn't know how to take payment, for us then to try thrice and the connection for the cards wasn't working. Three declines later, and he didn't know how to refund this on his system. Having worked in a post office for years as 16 year old, unfortunately it's one of the easiest systems to use and it's not rocket science. So it's a shame to see this today.
- OFOmer FerhatJul 4, 20251.0Avoid this post office, rude blonde lady behind the post office kiosk
- RSRachel StevensNov 27, 20224.0We have too few post offices..this little post office is overloaded with demand, which causes staff and customer stress, but I've always found the staff friendly, helpful and willing to sort things out.
- MRMark RobinsonNov 26, 20221.0The most appalling service and rude lady at the counter. Complained about the poor service then another lady came and told me to go away, yet I had been calm and polite myself. DO NOT USE THIS POST OFFICE. Uncomfortable, embarrassing experience and the second time this week that I have had awful dealings with these nightmare people. If they want to run a post office at least respect the customers that drive to them and their shop. AWful, DreadFul people. The worst. AVOID AVOID. Entirely agree with the other poor feedback leaft earlier. I hope others take heed and avoid. Go somewhere else. Anywhere else.
- GBGeorgia Blanco-LitchfieldJul 5, 20201.0Awful post office. Went before the post office shut last night and they told me I had to come back tomorrow because they had already shut the till?! Then came the next day and went to pay by contactless and it wouldn’t work and staff proceeded to tell me that it was my phone not the card machine... Tried on the regular till and the contactless worked, got told I couldn’t pay so couldn’t post my parcels... one unhappy customer!!!!
Frequently Asked Questions About Ottershaw Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Ottershaw Post Office?
Ottershaw Post Office is open Monday to Friday from 09:00 to 17:30, and on Saturdays from 09:00 to 13:00. It is closed on Sundays.
Where is Ottershaw Post Office located?
Ottershaw Post Office is located at 20 Brox Road, Ottershaw, Chertsey, Surrey, KT16 0HL, United Kingdom.
What payment methods are accepted at Ottershaw Post Office?
Ottershaw Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa.
Can I withdraw cash at Ottershaw Post Office and are there any charges?
You can withdraw cash at Ottershaw Post Office. There are no charges at the counter, but some banks may apply fees. Please check with your bank.
How do I deposit a cheque at Ottershaw Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope for your bank to the branch. Hand over the sealed envelope and receive a receipt.
What is the Change Giving service at Ottershaw Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at the Post Office with selected banks. You must be signed up to use this service at your nominated branch.
Are there convenience stores near Ottershaw Post Office?
Yes, nearby convenience stores include One Stop, Londis, and Little Waitrose & Partners, where you can shop before or after visiting the Post Office.
What nearby dining options are available near Ottershaw Post Office?
Nearby restaurants include 3 Rooms Indian Restaurant, Dragon Wok (Chinese), Miller & Carter Steakhouse, and Ottershaw Surrey UK pub. These provide options for meals before or after your visit.
Is there a pharmacy near Ottershaw Post Office?
LloydsPharmacy is located nearby, offering pharmacy and cosmetic supplies services, convenient for health needs alongside your Post Office visit.
Can I find travel money services near Ottershaw Post Office?
Post Office Travel Money is nearby, providing currency exchange services to assist you with foreign currency needs before traveling.
Brand Certified Facts from Ottershaw Post Office
This information is certified by Ottershaw Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 21, 2026Yext Knowledge Graph
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