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Brand Certified
Banstead Post Office
1.6(54 reviews)
Certified by Banstead Post Office • Jun 14, 2026
Business Details
98 High Street, Banstead, SRY
SM7 2NN, United Kingdom
Certified by Banstead Post Office • Jun 14, 2026
+44 1737 354562
Certified by Banstead Post Office • Jun 14, 2026
https://www.postoffice.co.uk/branch-finder/1720139/banstead?campaignid=gmb~bf~1720139~google~na~05022025
Certified by Banstead Post Office • Jun 14, 2026
About
Certified by Banstead Post Office • Jun 14, 2026
Post OfficeBankBusiness Banking Services
Location
Certified by Banstead Post Office • Jun 14, 2026
Hours
Certified by Banstead Post Office • Jun 14, 2026
Monday9:15 AM - 4:45 PM
Tuesday9:00 AM - 4:45 PM
Wednesday9:00 AM - 4:45 PM
Thursday9:00 AM - 4:45 PM
Friday9:00 AM - 4:45 PM
Saturday9:00 AM - 12:30 PM
SundayClosed
Products & Services
1 list · 7 items
Reviews
1.6
54 reviews
5 stars
6
4 stars
1
3 stars
1
2 stars
4
1 star
42
- JCJ CMay 27, 20261.0There are a couple of unhelpful staff at this branch. I showed her the QR code that was generated by Royal Mail for parcel drop off on my phone. Sometimes you just need to try scanning a few times for it to work. But instead of that, she told me they don't take QR code from Royal Mail and refused to try scanning. Another time, I needed to buy a postal order. A different lady serviced me and she said they run out of them and said delivery comes next Monday. But it was not true. Because I went back right away to buy some stamps that I forgot to. A gentleman serviced me and while he was flipping over his folder for stamps, I saw LOADS OF postal order cheques in the folder.
- HDHelen DaviesMay 23, 20261.0Always seems to be closed - closed today (Saturday) at 12.10, closing time advertised as 12.30. Will stick to using Nork post office in future - super helpful and always open when they say they are!
- BSBill StamptonMay 18, 20261.0Website states closes at 4.45 weekdays but that is never the case, they always leave early. This has been going on for ages. They don't care.
- NNNg NatalieMay 16, 20265.0The lady helped me process four parcels shipped internationally in a professional way. Really impressed and appreciated
- MMMagiattaMar 5, 20261.0I had a very frustrating experience at this post office. I came to collect my parcel and showed the collection code, but the staff member refused to give me my package. She said her system was showing an error and, after scanning the code, she somehow released the parcel in the system without actually handing it to me. Now the courier believes the parcel has been collected, while in reality I never received it, which has created a serious problem for me. What made the situation worse was the attitude of the employee. She was extremely unhelpful and quite rude, behaving as if she was doing me a favour by serving me at all. Instead of trying to resolve the issue, she simply refused to help. This post office is also very often closed during the hours when it should be open. On many occasions I have come during the advertised opening hours only to find it closed. Overall, this was a very disappointing and unprofessional experience.
Frequently Asked Questions About Banstead Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the operating hours of Banstead Post Office?
Banstead Post Office is open Monday to Friday from 9:00 AM to 4:45 PM, Saturday from 9:00 AM to 12:30 PM, and is closed on Sundays.
Can I withdraw cash at Banstead Post Office without additional charges?
No charges are taken at the counter, however some banks may charge for cash withdrawals. Please check with your bank directly for any fees.
What payment options are accepted at Banstead Post Office?
The Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa.
How can I deposit a cheque at Banstead Post Office?
Bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope to your local Post Office. Hand over the sealed envelope to receive a receipt.
Does Banstead Post Office offer the Change Giving service?
Yes, if you are a business banking customer with selected banks and signed up for the Change Giving service, you can exchange cash for coins at Banstead Post Office.
What is the address and contact number for Banstead Post Office?
Banstead Post Office is located at 98 High Street, Banstead, Surrey, SM7 2NN, UK. The main phone number is +44 1737 354562.
Which nearby places can I visit close to Banstead Post Office?
Nearby you can visit Tesco Express for groceries, Max Spielmann - ID Photo Booth for photo services, and Queen Elizabeth's Foundation for Disabled People for charity shopping and community services.
Are there any nearby banks or financial services near Banstead Post Office?
Yes, Tesco Bank and HSBC Banstead are nearby and provide various financial services including banking and business accounts.
Where can I find postal and shipping services near Banstead Post Office?
In addition to Banstead Post Office itself, there are nearby shipping centers and another Post Office nearby offering postal and shipping services.
What dining options are available near Banstead Post Office?
Nearby dining options include Munch, a bakery and cafe, Gourmet Burger Club and The Burger Club for burgers and fast food.
Brand Certified Facts from Banstead Post Office
This information is certified by Banstead Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 14, 2026Yext Knowledge Graph
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