With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.
Location
Certified by Thornhill Post Office • May 24, 2026
Thornhill Post Office
District Shopping Centre, Cardiff, South Glamorgan
I’ve been to a lot of post offices in my time But this one beats all. Exceptional customer service and extremely professional. I would recommend this post office 100%
AK
ASHLEY KINDRED
Dec 15, 2025
5.0
super service and very efficient
JL
Joe & Lucy
Dec 10, 2025
5.0
An absolute Gem of a post office. Very professional and formal for assisting me to the highest of standards. I could not be more pleased the service I was given. 100 out of 10 will be using again.
GE
Gwynfryn Evans
Mar 23, 2024
5.0
I have used this post office often. The staff are always polite and helpful. How can reviews of the place be so diametrically opposed? can only assume that one group or the other were drunk… and I don’t drink.
Frequently Asked Questions About Thornhill Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What services does Thornhill Post Office offer?
Thornhill Post Office offers financial services like savings, insurance, loans, mortgages, and credit cards; government services; telephony; foreign currency exchange; travel insurance; mail and shipping services.
What are the opening hours of Thornhill Post Office?
The Post Office is open Monday to Friday from 9:00 AM to 6:00 PM, Saturdays from 9:00 AM to 4:00 PM, and closed on Sundays.
Can I withdraw cash at Thornhill Post Office, and are there any charges?
Yes, you can withdraw cash with no charges at the counter, but some banks may charge fees. Check with your bank for details.
How do I deposit a cheque at Thornhill Post Office?
Bring the cheque, a completed deposit slip from your bank (if applicable), and a cheque deposit envelope to the branch. Hand over the sealed envelope to receive a receipt.
What is the Change Giving service at Thornhill Post Office?
It's a service for business banking customers to exchange cash for coins at the Post Office with selected banks. You need to sign up with your bank to use it.
What payment methods are accepted at Thornhill Post Office?
They accept American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa.
Where is Thornhill Post Office located?
It is located at District Shopping Centre, Excaliber Drive, Cardiff, South Glamorgan, CF14 9BB, UK.
How can nearby transit or stores help me when visiting Thornhill Post Office?
You can visit the nearby Sainsbury's petrol station for fuel or shopping before or after your visit. The location within a shopping centre makes it easy to find and combine errands.
Are there nearby places of interest near Thornhill Post Office to visit?
Yes, nearby places include Thornhill Church for community events, Explore Learning tutoring center, and Martins bookstore, which you might want to visit before or after your Post Office trip.
Where can I exchange foreign currency near Thornhill Post Office?
Post Office Travel Money is nearby and offers currency exchange services, making it convenient to handle your currency needs in the same area.
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