Someone needs to teach the fella behind the counter how to speak to people in a polite -- or at least a vaguely civil -- manner. Rude, arrogant and deliberately confrontational. I could say a lot more but I want this review to be published. Disgraceful service. Last time I use this post office.
JH
Jan Hasnip
Dec 16, 2025
1.0
Absolute disgrace, I drove 2 miles to use there post office counter
on 16/12/25 at 11am and it was closed ! I then went back at 1.50pm and yet again it was closed. The lad behind the counter just
told me to go away and try somewhere else. Will never use this store again for post office service or the shop side.
Morrisons it’s a disgrace ! Sort it out.
MP
Marguerita Parsons
Aug 29, 2022
5.0
Very nice people The man who served me was helpful and kind at the other post office they always seem to dither about with my parcels especially 2nd class signed for he did not do that at all Very efficient man Good to know the post office is open today as its Bank Holiday Monday although they will not be taken until tommorow its still peace of mind! ~Thank you
Frequently Asked Questions About West End Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
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