Brand Certified
Town Street Post Office
1.5(39 reviews)
Certified by Town Street Post Office • May 24, 2026
Business Details
30 High Street, Shepton Mallet, Somerset
BA4 5AN, United Kingdom
Certified by Town Street Post Office • May 24, 2026
+44 3457 223344
Certified by Town Street Post Office • May 24, 2026
https://www.postoffice.co.uk/branch-finder/1705040/town-street?campaignid=gmb~bf~1705040~google~na~05022025
Certified by Town Street Post Office • May 24, 2026
About
Certified by Town Street Post Office • May 24, 2026
Post OfficeBankBusiness Banking Services
Location
Certified by Town Street Post Office • May 24, 2026
Town Street Post Office
30 High Street, Shepton Mallet, Somerset
BA4 5AN, United Kingdom
Hours
Certified by Town Street Post Office • May 24, 2026
Monday7:00 AM - 10:00 PM
Tuesday7:00 AM - 10:00 PM
Wednesday7:00 AM - 10:00 PM
Thursday7:00 AM - 10:00 PM
Friday7:00 AM - 10:00 PM
Saturday7:00 AM - 10:00 PM
Sunday7:00 AM - 10:00 PM
Reviews
1.5
39 reviews
5 stars
5
4 stars0
3 stars0
2 stars
1
1 star
33
- LRLisa RalphMar 14, 20265.0Having read the reviews before going to collect a parcel I was pretty apprehensive, but my experience was very different from most on here. There is a sign on the door that says the Post Office is open the same hours as the Morrisons - I went around 1.30pm on a Saturday and found this to be true. I was greeted with a smile by a friendly man who was stacking some shelves, and then joined the queue for the Post Office counter. The lady serving was helping a young man change some coins to notes and she was patient and helpful. She was also very helpful with me as I was collecting DPD parcel (something I haven’t done before) and I didn’t know where to find my QR code. All in all it was a positive experience for me, thankyou Sam for being patient and kind
- SHStephen HackMar 12, 20261.0Just gone to collect a package dropped off by DPD. Long haired chap served me and I was made to feel like an inconvenience huffing and puffing "oh for...". Glad he didn't finish his sentence but I had a feeling where it was going! Most of the staff in here are moody and in need of some decent customer service training!
- SPSuzy PhillipsMar 11, 20241.0Dreadful, bad tempered, sullen woman who seems to be in charge. Wanted to send an urgent parcel DPD on 7th March at 10am - 'Don't know whether we do that ' then scans it reluctantly 'Huh, seems we do - OK' An irate buyer emails me on 11th at 4.30pm to say that DPD have made three collections in the past four days from Shepton Mallet and the parcel has not been loaded ! It is still in Shepton Mallet PO in the warehouse with it's Next Day label bright and shiny. I can cope with horrible staff but when thay are also incompetant then it is just too much .
- MDMichelle DareDec 6, 20211.0Queue to ask if they would accept large parcel and they clearly stated they would accept up to 15kg. I said even if 6ft tall?. Her reply was its not about size, we accept if under 15 kg. So brought in parcel to send. Stood and queued again for 15 minutes. For her to say she doesn't have room to store it so can't accept it. Clearly seeing me stood in Queue for post office with the item. Bad service
Frequently Asked Questions About Town Street Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What services does Town Street Post Office offer?
Town Street Post Office provides banking services including cash withdrawals, cheque deposits, business banking, courier, shipping, and mailing services.
What are the opening hours of Town Street Post Office?
The Post Office is open every day from 7:00 AM to 10:00 PM.
How can I deposit a cheque at Town Street Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank, and a cheque deposit envelope to the Post Office. The staff will provide a receipt for your deposit.
Are there any charges for cash withdrawals at Town Street Post Office?
No charges are taken at the Post Office counter; however, some banks may charge fees. Please check with your bank directly for details.
What is the Post Office Change Giving service available here?
This service allows business customers to exchange cash for coins at the Post Office with selected banks using Change Giving or Change Giving 'Lite' services.
Which payment options are accepted at Town Street Post Office?
The Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa payments.
How can nearby grocery stores like Morrisons Daily or Co-operative Food help during a visit?
Customers can shop for groceries at nearby stores such as Morrisons Daily or The Co-operative Food before or after their Post Office visit, making errands more convenient.
Are there any nearby dining options like Hong Kong Garden or Roberto’s Ristorante Pizzeria?
Yes, visitors can enjoy meals at nearby restaurants such as Hong Kong Garden, Roberto’s Ristorante Pizzeria, or Rams Kebab Shepton Mallet for a variety of cuisines.
How can nearby services like HR GO Recruitment or Mendip Chiropractic benefit Post Office visitors?
Visitors seeking employment assistance can visit HR GO Recruitment nearby, while those needing health services can access Mendip Chiropractic close to the Post Office.
Does Town Street Post Office offer in-store pickup?
Yes, Town Street Post Office offers in-store pickup service.
Brand Certified Facts from Town Street Post Office
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