Send a letter from £1.25 and a small parcel from £4.19
Brand Certified
Sunderland Post Office
4.6(641 reviews)
Certified by Sunderland Post Office • Aug 16, 2026
Business Details
45-47 Fawcett Street, Sunderland, SND
SR1 1RR, United Kingdom
Certified by Sunderland Post Office • Aug 16, 2026
+44 3457 223344
Certified by Sunderland Post Office • Aug 16, 2026
https://www.postoffice.co.uk/branch-finder/0053430/sunderland-city?campaignid=gmb~bf~53430~google~na~05022025
Certified by Sunderland Post Office • Aug 16, 2026
About
Certified by Sunderland Post Office • Aug 16, 2026
Post OfficeBankBusiness Banking ServicesCourier ServiceShipping ServiceMoney Order ServiceMoney Transfer ServiceMailing ServiceStationery ShopVisa and Passport Office
Sunderland Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, licence applications, DVLA driving licence renewals, banking and financial services, money transfer services and travel insurance.
Location
Certified by Sunderland Post Office • Aug 16, 2026
Hours
Certified by Sunderland Post Office • Aug 16, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 12:30 PM
SundayClosed
Products & Services
1 list · 7 items
Reviews
4.6
641 reviews
5 stars
558
4 stars
26
3 stars5
2 stars5
1 star
47
- AKAye Gaday KyweAug 12, 20265.0Very Kind
- OMOumayma MiachJul 17, 20261.0Had an appointment booked for in-person ID verification, and I’d stated clearly beforehand that my driving licence is non-UK. Get there, and the staff member just refuses to even try, no real explanation, just “can’t do it for non-UK licences.” I called the actual service provider after and they told me it’s literally just checking the document number and expiry date. That’s it. So I’m not sure what the issue was. Went to a different post office right after and they sorted it in a couple of minutes, no problem at all. So clearly it wasn’t my documents, it was just someone who didn’t want to do their job. Please hire qualified people and don’t waste people’s time.
- ZHZoe HannahJul 10, 20261.0Me and my friend went to go send off our driving licenses as we’ve went to go buy our postal order. I buy mine that’s fine but then when my friend goes to buy hers the woman at the desk decided to say “no no, you don’t have to pay just leave it” so she only buys a stamp without a postal order I was so confused what she was doing she took our envelopes and said that’s fine but I asked don’t I need my birth certificate in it too because I only put my national insurance number is so far and she decides to tell me that I don’t need either of them.
- DRDebra RossJul 8, 20261.0I posted a parcel from sunderland post office, lady behind the counter attached the postage lable and popped it into the bag. My customer customer never received the parcel, tried to contact the sunderland office, but they neither have a phone number or email address. Parcel was finally tracked down the following month, only to find that it wasn't delivered because there was no post office label on the parcel. My buyer had to pay extra postage to received the parcel because the post office hadn't put their label on securely! I Won't be posting any more parcels from city centre post office again!
- JJJoseph Ilunga (Jin)Jul 4, 20265.0The service is really simple and easy. The staff are polite to customers. I recommend it for your delivery or other needs.
Frequently Asked Questions About Sunderland Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What services does Sunderland Post Office offer?
Sunderland Post Office provides postal services including sending parcels and letters with options like express and next day delivery. It also offers financial services such as bank account access, cash and cheque deposits, withdrawals, bill payments, and money transfers.
What are the opening hours of Sunderland Post Office?
The post office is open Monday to Friday from 9:00 AM to 5:30 PM and Saturdays from 9:00 AM to 12:30 PM. It is closed on Sundays.
Can I make cash withdrawals at Sunderland Post Office?
Yes, you can withdraw cash at the post office counter subject to any withdrawal limits set by your bank. Please check with your bank for specific limits.
Does Sunderland Post Office charge fees for cash withdrawals?
No charges are applied by the post office for cash withdrawals, but some banks may charge fees. Please verify with your bank.
How do I deposit a cheque at Sunderland Post Office?
Bring the cheque, a completed deposit slip from your bank if needed, and a cheque deposit envelope (available at most post office branches). Hand over the sealed envelope to receive a receipt.
What is the Change Giving service at Sunderland Post Office?
This service allows business banking customers to exchange cash for coins at the post office. Availability depends on one's bank and registration for the service.
Which nearby places can help me exchange currency when visiting Sunderland Post Office?
Nearby you have 'Post Office Travel Money' which offers currency exchange services, ideal for preparing cash in foreign currency before or after your visit to Sunderland Post Office.
Where can I get passport or photo services near Sunderland Post Office?
You can use 'Photo-Me', a nearby photo booth rental service, useful for passport photos or other ID photos required for postal or official documents.
What entertainment options are close to Sunderland Post Office?
Near Sunderland Post Office is the 'Sunderland Dog Stadium' which serves as a stadium and music venue. It's a great spot to visit before or after handling your postal or banking needs.
Which nearby services could assist me with money transfers besides Sunderland Post Office?
Nearby ‘Western Union’ provides money transfer services, alongside Sunderland Post Office, giving you multiple options to send or receive money.
Brand Certified Facts from Sunderland Post Office
This information is certified by Sunderland Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
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