Certified by Sunderland Post Office • Jun 21, 2026
Post OfficeBankBusiness Banking ServicesCourier ServiceShipping ServiceMoney Order ServiceMoney Transfer ServiceMailing ServiceStationery ShopVisa and Passport Office
Sunderland Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, licence applications, DVLA driving licence renewals, banking and financial services, money transfer services and travel insurance.
Location
Certified by Sunderland Post Office • Jun 21, 2026
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Diane was amazing at the post office. Amazing service
KS
Kimberly Sweeting
Jun 9, 2026
5.0
Fantastic customer service from Diane always happy to help.
SA
sangam ale
May 30, 2026
1.0
Been here couple of time,
Didn't have smooth experience. The attitude of staff, specially those ladies are really not nice. Everytime I visited here, it was stressful experiences.
Would not recommend this post, there other small post office in Sunderland who are nice, clam and explains nicely to new visitors.
KP
Katherine Parker
May 14, 2026
1.0
Exceptionally rude and unhelpful
The staff here seem to take glee in being as unhelpful as possible, finding any excuse to not let me pick up parcels tjst are verified delivered here.
God forbid you try and send something, they do not accept QR codes for some reason, i have to travel to a print shop to pay for a print of a qr code before they take a parcel. To reiterate they insist i pay money to send a pre paid label
The one with red hair needs some serious extra training, her whole attitude reeks of how little she wants to work the desk
MM
Martin Stanev (MaRt0N)
May 4, 2026
1.0
Never updating when they are opened or closed, I am sick of wasting my time going there just to find a hand written note telling us they are closed, mind as well close it down indefinitely so no one has to suffer this laughable management.
Frequently Asked Questions About Sunderland Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What services does Sunderland Post Office offer?
Sunderland Post Office provides postal services including sending parcels and letters with options like express and next day delivery. It also offers financial services such as bank account access, cash and cheque deposits, withdrawals, bill payments, and money transfers.
What are the opening hours of Sunderland Post Office?
The post office is open Monday to Friday from 9:00 AM to 5:30 PM and Saturdays from 9:00 AM to 12:30 PM. It is closed on Sundays.
Can I make cash withdrawals at Sunderland Post Office?
Yes, you can withdraw cash at the post office counter subject to any withdrawal limits set by your bank. Please check with your bank for specific limits.
Does Sunderland Post Office charge fees for cash withdrawals?
No charges are applied by the post office for cash withdrawals, but some banks may charge fees. Please verify with your bank.
How do I deposit a cheque at Sunderland Post Office?
Bring the cheque, a completed deposit slip from your bank if needed, and a cheque deposit envelope (available at most post office branches). Hand over the sealed envelope to receive a receipt.
What is the Change Giving service at Sunderland Post Office?
This service allows business banking customers to exchange cash for coins at the post office. Availability depends on one's bank and registration for the service.
Which nearby places can help me exchange currency when visiting Sunderland Post Office?
Nearby you have 'Post Office Travel Money' which offers currency exchange services, ideal for preparing cash in foreign currency before or after your visit to Sunderland Post Office.
Where can I get passport or photo services near Sunderland Post Office?
You can use 'Photo-Me', a nearby photo booth rental service, useful for passport photos or other ID photos required for postal or official documents.
What entertainment options are close to Sunderland Post Office?
Near Sunderland Post Office is the 'Sunderland Dog Stadium' which serves as a stadium and music venue. It's a great spot to visit before or after handling your postal or banking needs.
Which nearby services could assist me with money transfers besides Sunderland Post Office?
Nearby ‘Western Union’ provides money transfer services, alongside Sunderland Post Office, giving you multiple options to send or receive money.
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