Send a letter from £1.25 and a small parcel from £4.19
Brand Certified
Chester Road West Post Office
3.6(53 reviews)
Certified by Chester Road West Post Office • Jun 21, 2026
Business Details
228 Chester Road, Sunderland, SND
SR4 7HY, United Kingdom
Certified by Chester Road West Post Office • Jun 21, 2026
+44 1915 672044
Certified by Chester Road West Post Office • Jun 21, 2026
https://www.postoffice.co.uk/branch-finder/1533436/chester-road-west?campaignid=gmb~bf~1533436~google~na~05022025
Certified by Chester Road West Post Office • Jun 21, 2026
About
Certified by Chester Road West Post Office • Jun 21, 2026
Post OfficeBankBusiness Banking Services
Chester Road West Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, document certification and identity verification, banking and financial services, money transfer services and travel insurance.
Location
Certified by Chester Road West Post Office • Jun 21, 2026
Chester Road West Post Office
228 Chester Road, Sunderland, SND
SR4 7HY, United Kingdom
Hours
Certified by Chester Road West Post Office • Jun 21, 2026
Monday7:00 AM - 5:30 PM
Tuesday7:00 AM - 5:30 PM
Wednesday7:00 AM - 5:30 PM
Thursday7:00 AM - 5:30 PM
Friday7:00 AM - 5:30 PM
Saturday7:00 AM - 1:00 PM
Sunday9:00 AM - 1:00 PM
Products & Services
2 lists · 9 items
Reviews
3.6
53 reviews
5 stars
31
4 stars
2
3 stars
2
2 stars
2
1 star
16
- JBJames Blyth5 days ago3.0This is a great little post office that I've used for the past 16 years on a very regular basis. The staff are great. However, since Stuart sold it on its changed quite a bit. It's very cramped in there now, jamming as much stuff in as possible to maximise revenue. It's also very loud in there now. People shouting or just speaking at an unacceptable volume for a tiny shop. The reason I'm writing this review though is the smell. I don't know what's going on, apparently it's from the community centre next door but there's a putrid stink in there every day. It's vile and needs sorting by the council or the community centre or wherever it's coming from. It's drains or toilets or something rancil. It literally smells like death. So, give stars for the ladies who work there and no stars for the noise and awful smell. 3 Stars.
- YNYasmin NeilApr 19, 20265.0Lovely staff, always very helpful.
- LLLimMar 14, 20261.0The old lady needs sacking, it’s appalling how she hasn’t been fired yet considering how many people have been complaining about her rotten attitude. Would give it 0 stars if I could.
- SDSteph DochertyMar 10, 20261.0Used this post office for years but since it got taken over it has gone dramatically downhill. Service is so bad, always takes ages to get served and do whatever needs doing. Staff are rude and unhelpful everytime.
- XXxhdjdkFeb 11, 20263.0Not all staff seem to be knowledgeable when posting things.
Frequently Asked Questions About Chester Road West Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What services are offered at Chester Road West Post Office?
Chester Road West Post Office offers a wide range of services including fee-free cash withdrawals, financial services like savings and loans, government services, telephony, foreign currency exchange, travel insurance, and mail services.
What are the opening hours of Chester Road West Post Office?
The Post Office is open Monday to Friday from 7:00 AM to 5:30 PM, Saturdays from 7:00 AM to 1:00 PM, and Sundays from 9:00 AM to 1:00 PM.
Can I withdraw cash at this Post Office without fees?
Yes, Post Office branches offer the UK's largest fee-free cash withdrawal network across their branches and ATMs. However, some banks may charge for withdrawals, so check with your bank just in case.
How do I deposit a cheque at Chester Road West Post Office?
Bring the cheque, a completed deposit slip from your bank if required, and a cheque deposit envelope from your bank or the Post Office. Hand over the sealed envelope to receive a receipt.
What is the Post Office Change Giving service?
This service helps business banking customers exchange cash for coins at the Post Office with selected banks via Change Giving and Change Giving "Lite" services.
What payment methods are accepted at Chester Road West Post Office?
They accept American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, and Visa.
Is there an ATM available near Chester Road West Post Office?
Yes, there is a Post Office ATM nearby that you can use for convenient cash withdrawals.
Where can I exchange foreign currency near Chester Road West Post Office?
You can exchange foreign currency at the nearby Post Office Travel Money service located close to Chester Road West Post Office.
Are there any nearby convenience stores I can visit before or after the Post Office?
Yes, nearby convenience stores include Premier, GoLocal, and SPAR, where you can shop for groceries and essentials.
What dining options are available near Chester Road West Post Office?
Nearby dining options include Greggs bakery, Subway sandwich shop, Naz's Grill for burgers and pizza, and Chick N Grill Fried Chicken for quick meals.
Brand Certified Facts from Chester Road West Post Office
This information is certified by Chester Road West Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 21, 2026Yext Knowledge Graph
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