Santis Global's new courier service at Heathrow is a privately owned courier company offering a full range of logistics services including same day, next day and international courier services as well as specialist courier services, customs compliance service, storage and fulfilment services.
Santis integrates social responsibility, sustainability, and ethical employee case into their business model to ensure they optimize client’s supply chain and provide expected level of service.
Their flexible business model allows them to find a delivery solution for each client in order to meet their changing requirements taking into consideration their budget, speed of delivery and any other factors.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.