Certified by Oakengates Post Office • Oct 04, 2026
About
Certified by Oakengates Post Office • Oct 04, 2026
Post OfficeBankBusiness Banking Services
Oakengates Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, banking and financial services, money transfer services and travel insurance.
Location
Certified by Oakengates Post Office • Oct 04, 2026
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
3.1
40 reviews
5 stars
17
4 stars
4
3 stars
1
2 stars
1
1 star
17
MZ
M Z
Sep 29, 2026
1.0
Went in to post my mail the staff looked like I’m forcing them to work and serve me . As a customer I’m paying to Royal Mail to provide me customer service but this kind of customer service I have never seen in any post office . I have been using this place for years but new staff have no training or manners how to treat their customers throwing letters and receipt that’s not how it should be . Looks like the manager is not interested in taking any action by the looks of all feedback from customer .
LC
Liana Cavalcanti
Sep 18, 2026
1.0
Every week they fail to deliver a 24h tracked parcel of frozen perishable food within the timeframe. My food always arrives 1 day later than it is supposed to, tawed, and sometimes spoilt and I have to throw it away. I'm sick of their incompetence.
DD
DEE D
Aug 15, 2026
1.0
Times are wrong that is for the coop shop counter not the actual post office at the back of the shop
Don’t be caught out see images of proper opening times someone sitting in there Cosy office needs to update Google please 😡
AD
Abertawe Dave
Jul 19, 2026
5.0
Super place, great staff.
Note its in the coop which is more like a big corner shop with limited product options (lots of ultra processed items). Also note the area is one you should be careful in, keep aware.
JM
Jamie leigh Murray
Jun 18, 2026
1.0
Rude lady behind the counter- I wasn’t even having a conversation with her it was with her colleague trying to resolve an error they had made by mixing up my parcels and sending the wrong on to the wrong person. Furthermore one of them wasn’t even scanned and has now gone missing so I have lost out on over £140 . The lady was rude and unhelpful. Wouldn’t recommend they’re very unprofessional and I have now lost a lot of money due to their error
Frequently Asked Questions About Oakengates Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What services are offered at Oakengates Post Office?
Oakengates Post Office provides financial services including savings, insurance, loans, mortgages, and credit cards; government services; telephony; foreign currency; travel insurance; mail services; and fee-free cash withdrawals through its large UK network.
What are the opening hours of Oakengates Post Office?
Oakengates Post Office is open Monday to Saturday from 8:00 AM to 8:00 PM, and Sunday from 10:00 AM to 4:00 PM.
Can I make cash withdrawals without charges at Oakengates Post Office?
No charges are taken at the Post Office counter for cash withdrawals; however, some banks may charge, so please check with your bank.
How can I deposit a cheque at Oakengates Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip if required, and a cheque deposit envelope to the Post Office, where you’ll receive a receipt upon handing over your sealed envelope.
What payment options does Oakengates Post Office accept?
They accept American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa.
Does Oakengates Post Office offer in-store pickup services?
Yes, Oakengates Post Office provides IN_STORE_PICKUP services.
How can the nearby Oakengates Bus Station help me visit Oakengates Post Office?
Oakengates Bus Station offers convenient transportation options that make it easier for customers to access the Post Office located in Limes Walk, Telford.
What nearby shops can I visit along with Oakengates Post Office?
Nearby, you can visit Your Coop Food and Co-operative Food grocery stores for shopping, the Sunshine Cafe for refreshments, or Kitching's Chemist for pharmacy needs.
Where can I exchange currency near Oakengates Post Office?
You can use the Post Office Travel Money service nearby for currency exchange or visit Western Union for financial services close to Oakengates Post Office.
Are there entertainment options near Oakengates Post Office?
Yes, nearby entertainment includes MERKUR Slots casino, Telford Theatre, and Oakengates Theatre for a variety of leisure activities.
Brand Certified Facts from Oakengates Post Office
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