Crookes Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, document certification and identity verification, banking and financial services, money transfer services and travel insurance.
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
I was born around 1970 and as an online business seller Crookes Post Office is vital to me. So what a treat that every time I drop the goods off here, the lads consistently “deliver the goods”.
In terms of customer service, professionalism and knowledge, the young men who work here are second to none. They have really turned the place around in recent years.
I see there are some poor reviews of the place, 1 star in some cases, which is such a shame that one member of staff (who I haven’t seen in a short while) can sully an otherwise impeccable service.
Baxters News and Crookes Valley Post Office not only meet exceptional high standards of service delivery and presentation, but they do something that’s hard to find these days — to me they feel like a proper English news agent, and a proper English post office. A feeling I have not felt since….
DH
Daz Holgate
May 22, 2026
4.0
love this post office! all the guys that work there are always so lovely and helpful! EXCEPT the older bloke with blondeish hair and glasses. He can be patronising and continues to be very impolite.
RR
reytview
May 19, 2026
5.0
Thank you, Brilliant service, really helpful, very much appreciated!
CC
Ciaran C
May 17, 2026
5.0
Really good to have this in our neighbourhood. The staff are friendly and helpful and the open hours are useful for me.
HM
Hayley McPhie
May 10, 2026
5.0
Gone are the days of the slow, painful post office experience!
Excellent experience at the post office today, as always! The staff are especially outstanding — friendly, professional, and incredibly helpful from start to finish. They took the time to assist everyone with patience and a positive attitude, which made the whole visit smooth and stress-free. It’s rare to come across such genuinely caring customer service these days. A special thank you to the lads for their hard work and kindness — it was truly appreciated!
Also their social media is hysterical!
Frequently Asked Questions About Crookes Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Crookes Post Office?
Crookes Post Office is open from 7:00 AM to 6:00 PM Monday to Saturday, and from 7:00 AM to 1:00 PM on Sundays.
Can I withdraw cash at Crookes Post Office and are there any charges?
You can withdraw cash at the Post Office counter, but withdrawal limits depend on your bank. The Post Office does not charge for withdrawals, though your bank might. Please check with your bank for details.
How do I deposit a cheque at Crookes Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank, and a cheque deposit envelope (available at Post Office or your bank). Hand over the sealed envelope at the Post Office to receive a receipt.
What is the Change Giving service at Crookes Post Office?
The Change Giving service allows business banking customers who regularly exchange cash for coins to do so at the Post Office with selected banks.
Can I use payment cards like Visa or Mastercard at Crookes Post Office?
Yes, Crookes Post Office accepts various payment options including American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa.
Does Crookes Post Office offer in-store pickup services?
Yes, Crookes Post Office provides in-store pickup services.
Which nearby coffee shops can I visit before or after coming to Crookes Post Office?
Cloud Coffee is a nearby coffee shop where you can enjoy coffee, smoothies, and snacks before or after your visit to Crookes Post Office.
Are there any nearby currency exchange services close to Crookes Post Office?
Yes, Post Office Travel Money is located nearby and offers currency exchange services, convenient if you need foreign currency during your visit to Crookes Post Office.
What dining options are available near Crookes Post Office?
Nearby dining options include Dana Cafe, Dana - Coffee House & Vegetarian Cafe, Zara's Indian Restaurant, Two Sheds pub, and Punch Bowl Hotel, where you can enjoy a variety of meals and cuisines.
Are there any nearby services related to real estate near Crookes Post Office?
Yes, several real estate services and estate agents like Property Partners, Henry Spencer and Sons, Hunters Estate Agents & Letting Agents Sheffield Crookes, Hunters Sheffield Crookes, Hunters The Estate Agent, and Norrow Estates Ltd are located nearby for property-related needs.
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