Send a letter from £1.25 and a small parcel from £4.19
Brand Certified
Post Office
1.5(94 reviews)
Certified by Post Office • Aug 16, 2026
Business Details
14-16 West Mall,Frenchgate Centre, Doncaster, SHF
DN1 1ST, United Kingdom
Certified by Post Office • Aug 16, 2026
+44 3457 223344
Certified by Post Office • Aug 16, 2026
https://www.postoffice.co.uk/branch-finder/
Certified by Post Office • Aug 16, 2026
About
Certified by Post Office • Aug 16, 2026
Post OfficeBankBusiness Banking Services
Location
Certified by Post Office • Aug 16, 2026
Hours
Certified by Post Office • Aug 16, 2026
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed
Products & Services
2 lists · 9 items
Reviews
1.5
94 reviews
5 stars
9
4 stars
2
3 stars1
2 stars
4
1 star
78
- EJEdvin JeljaMay 31, 20241.0Couldn’t send my package over a few visits due to the queue always being so long and only one member of staff at the counter serving customers. More staff is necessary !
- PLPhoebe LFeb 13, 20241.0Very poor service! Been waiting in the queue for 55 mins due to only one staff at the til. Passport checking, paying bills, posts, etc. all at this very one til. Some customers have left from the queue during my time of waiting, including an elderly lady who can barely walk with her walking frame, she was in front of me, so she must have been standing there longer than I did. The staff at the Self-Service was happily doing his minimal as possible, with a 'Can't Do' attitude . A lot of 'Do Not Be Rude' signs around this branch, maybe that's the reminder for their staff and the manager? Been to many post offices but this is the worst, it's the only branch in the shopping centre and it's right in the city centre, you would have thought this branch is able to handle a high volume of customers but absolutely no. The management of this branch needs to be looked into and take this matter seriously as it's not customer focus at all but only focus on their snail pace and their ignorant attitude.
- AGAdina GorganJul 15, 20201.0DONT TRY TO RECEIVE MONEY IN THIS PLACE....U WILL SEE A BIG ERROR AND NO MONEY....THEY WILL TELL IS A PROBLEM WITH THE SISTEM ....!!!
- PBPab BartonMay 21, 20191.0What a bunch of complete idiot's would not accept pre paid letters because they claimed were underweight . Anything 2nd large letter under 100 g is the same price of 83 p for large letter . The staff are so unbelievably thick ,Rude wouand obnoxious! avoid at all cost and make complaints to head office to either get them sacked or retrained .
Frequently Asked Questions About Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
How much cash can I withdraw at this Post Office counter?
The cash withdrawal limit depends on the specific limits set by your bank for your account. Please check with your bank directly.
Are there any fees for making cash withdrawals at this Post Office?
No charges are taken at the Post Office counter, but your bank may charge fees. You should check with your bank for details.
What do I need to deposit a cheque at this Post Office?
Bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope for your bank. Hand the sealed envelope to the Post Office to receive a receipt.
Why might the Post Office refuse to give me change?
You might be refused change if you are not signed up for the Change Giving service or if you are not using your nominated branch. Contact your bank for details about the service.
What is the Post Office Change Giving service?
It is a service for business banking customers to exchange cash for coins at selected Post Office branches.
What payment options are accepted at this Post Office?
Payment options include American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
Does this Post Office offer in-store pickup services?
Yes, this branch offers in-store pickup services.
Is this Post Office currently open?
No, this Post Office is currently closed all days of the week.
How can Donny Bus Station help me access the Post Office?
Donny Bus Station is nearby and offers convenient bus and train transportation, helping customers easily reach the Post Office located in the Frenchgate Centre.
What dining options are available near the Post Office?
Nearby restaurants and pubs such as Hungry Horse, Mallard, Da Leo Italian Restaurant, The Draughtsman Alehouse, and Greggs provide various food and drink options for before or after your visit to the Post Office.
Can I shop at other stores nearby while visiting the Post Office?
Yes, nearby stores including Sainsbury's supermarket, Argos Doncaster, Next clothing store, and Poundland provide convenient shopping opportunities along with your Post Office visit.
Brand Certified Facts from Post Office
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Certified August 16, 2026Yext Knowledge Graph
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