Certified by Surbiton Road Post Office • Jun 14, 2026
About
Certified by Surbiton Road Post Office • Jun 14, 2026
Post OfficeBankBusiness Banking Services
With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.
Location
Certified by Surbiton Road Post Office • Jun 14, 2026
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
The counter service can't be faulted but as I stood and waited to be called a man delivering and stacking goods ushered me forward. I was hesitant as he a) failed to observe social distancing; b) wasn't wearing a mask and c) was coughing without putting his hand in front of his mouth. I was too stunned to comment and I didn't know how much authority the counter staff had over his behaviour. He may well have had a genuine reason to not wear a mask but to not cover his mouth while coughing was inconsiderate and beyond rude. Perhaps the counter staff, who will know who he is, will step up and ensure that rules are observed and consideration given to customers in these difficult times. I was equally surprised that there was no hand sanitiser available, at least none that I could see.
CB
Clare Baxter
Feb 26, 2018
1.0
Very unhelpful rude and have no time for there customers and have no idea how the cash point works it took my money back I no this was my fault but they were no help what so ever you get more help and understanding at the coop over the road
Frequently Asked Questions About Surbiton Road Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Surbiton Road Post Office?
The Surbiton Road Post Office is open Monday to Friday from 09:00 to 17:30, and on Saturday from 09:00 to 15:00. It is closed on Sundays.
Can I withdraw cash at Surbiton Road Post Office and are there any charges?
Yes, you can withdraw cash at the Post Office counter. There are no charges by the Post Office, but your bank may apply withdrawal limits or fees. Please check with your bank for details.
How do I deposit a cheque at Surbiton Road Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank, and a cheque deposit envelope to the branch. The Post Office will give you a receipt for your deposit.
What is the Change Giving service at Surbiton Road Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at the Post Office if they are signed up with their bank. If you are not registered, contact your bank to find out more.
What payment options are accepted at Surbiton Road Post Office?
The Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa payments.
Does Surbiton Road Post Office offer in-store pickup services?
Yes, Surbiton Road Post Office offers in-store pickup services.
Which nearby places can help me exchange foreign currency before visiting the Post Office?
You can visit Post Office Travel Money nearby for currency exchange services before or after your visit to Surbiton Road Post Office.
Where can I find an ATM near Surbiton Road Post Office for convenient cash withdrawals?
There is an ATM (Post Office) located close to Surbiton Road Post Office which you can use for convenient cash withdrawals.
Are there any local shops nearby where I can grab a coffee after finishing at the Post Office?
Yes, Costa Express, a nearby coffee shop, is close to Surbiton Road Post Office and a great place to enjoy a coffee after your visit.
What other community services or stores are near Surbiton Road Post Office that I might want to visit?
Nearby you can find various shops and services including East of England Co-op supermarket, Evri ParcelShop for parcel services, and Springfield Junior School for educational services.
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