Certified by Chantry Post Office & Gifts Store • Aug 16, 2026
About
Certified by Chantry Post Office & Gifts Store • Aug 16, 2026
Post OfficeBankBusiness Banking Services
Chantry Post Office & Gifts Store is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, licence applications, DVLA driving licence renewals, banking and financial services, money transfer services and travel insurance.
Location
Certified by Chantry Post Office & Gifts Store • Aug 16, 2026
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
3.2
44 reviews
5 stars
21
4 stars
3
3 stars
1
2 stars
2
1 star
17
MM
Miranda
Jul 24, 2026
5.0
Really friendly and helpful staff!
JO
James Owens
Jul 20, 2026
1.0
Old man behind the counter was incredibly rude for absolutely no reason. Major attitude problems
SC
Slava Colsatchi
Jul 7, 2026
1.0
Absolutely appalling service and rude staff. There's an old man behind the counter who looks at you as if you owe him something — no greeting, no basic courtesy, just contempt.
The queues are a joke. I've stood in a line stretching out onto the street, and meanwhile only ONE till is open out of FOUR. Why even have four counters if you're never going to staff them?
I honestly don't understand how they keep this place running. There should have been a proper post office here long ago, with proper staff who actually want to help customers. This is hands down the worst post office I've ever had the misfortune of visiting in Ipswich. Avoid if you can.
JC
Jacqueline Corriette
Apr 11, 2026
1.0
been to this post office a few times and I find the man in there to be extremely rude.
Avoid if possible.
DH
Derek Halls
Mar 23, 2026
5.0
I seldom post these days but when I do, and am in the Ipswich area, I go directly to this excellent and somewhat traditional local Post Office. Steve, ever quick with a quip and banter, along with his colleagues, make this P.O. and stationery/gift shop a real hub of their local community (and it avoids me needing to go into the town centre, hoorah).
Steve and his team are true assets to the Post Office and Ambassadors of Ipswich itself. Thank you to them all.
Frequently Asked Questions About Chantry Post Office & Gifts Store
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Chantry Post Office & Gifts Store?
Chantry Post Office & Gifts Store is open Monday to Friday from 9:00 AM to 5:30 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
Can I withdraw cash at Chantry Post Office & Gifts Store and are there any charges?
Yes, you can withdraw cash at Chantry Post Office. There are no charges for cash withdrawals at the Post Office counter; however, some banks may charge their own fees. Please check with your bank for details.
What payment options are accepted at Chantry Post Office & Gifts Store?
Chantry Post Office & Gifts Store accepts American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa payments.
How do I deposit a cheque at Chantry Post Office & Gifts Store?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope from your bank. Hand over the sealed envelope at the Post Office to receive a receipt. Avoid enclosing cash.
What is the Post Office Change Giving service available at Chantry Post Office?
This service allows business banking customers to exchange cash for coins regularly. Select banks offer Change Giving and Change Giving “Lite” services at Post Office branches.
Does Chantry Post Office offer any pickup and delivery services?
Yes, Chantry Post Office & Gifts Store provides in-store pickup services.
How can the nearby ATM (Post Office) help customers visiting Chantry Post Office?
Customers can conveniently withdraw cash 24/7 at the nearby Post Office ATM, which complements the branch's cash withdrawal services during opening hours.
What nearby food options are available for customers visiting Chantry Post Office?
Nearby eateries such as Cafe Chantry, Barlas Cafe, Tony's Pizza & Grill, Chantry Royal Fish and Chips, and Subway offer various meals and refreshments before or after your visit.
Are there any nearby shops where customers can buy groceries or gifts around Chantry Post Office?
Yes, nearby shops include Chantry Butchers, Kay’s Fruit, Veg & Florist, Simply Flowers Ipswich, and East of England Co-operative Foodstore for groceries, flowers, and gifts.
Is there a hair salon close to Chantry Post Office for customers looking for beauty services?
Top Shop Hair and Nail Salon is located nearby, offering hair and beauty services for customers visiting the area.
Brand Certified Facts from Chantry Post Office & Gifts Store
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