Post OfficeBusiness Banking ServicesBankShipping ServiceCourier Service
Kelso Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, licence applications, DVLA driving licence renewals, banking and financial services, money transfer services and travel insurance.
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
4.7
19 reviews
5 stars
17
4 stars0
3 stars
1
2 stars0
1 star
1
GC
George Chapman
Dec 20, 2025
5.0
I find the ladies very friendly and very helpful if I got a big box to post they help me put it on the scales ⚖️ hope you all have a great Xmas and new year
GM
Graeme Millar
Sep 7, 2025
5.0
Great staff very helpfull
SH
Sandra Hellowell
May 22, 2025
5.0
The service and friendly assistance provided by everyone is amazing. Thank you. Well worth the travel time.
Frequently Asked Questions About Kelso Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Kelso Post Office?
Kelso Post Office is open Monday to Friday from 6:00 AM to 5:00 PM, Saturday from 6:00 AM to 1:00 PM, and Sunday from 6:00 AM to 11:00 AM.
Can I withdraw cash at Kelso Post Office and are there any charges?
You can withdraw cash at Kelso Post Office, but withdrawal limits depend on your bank. No charges are taken at the counter, though your bank may charge fees. Please check with your bank for details.
How do I deposit a cheque at Kelso Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank (if applicable), and a cheque deposit envelope to the branch. Hand over the sealed envelope to get a receipt. Do not enclose cash.
What payment options are accepted at Kelso Post Office?
Kelso Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa payments.
What is the Change Giving service at Kelso Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at Kelso Post Office with selected banks. Contact your bank to see if you qualify and how to sign up.
Does Kelso Post Office offer in-store pickup services?
Yes, Kelso Post Office provides in-store pickup services for customers.
Where is Kelso Post Office located?
Kelso Post Office is located at 13 Woodmarket, Kelso, Roxburghshire, TD5 7AT, United Kingdom.
What nearby places can I visit around Kelso Post Office?
Nearby places include Little Feet of Kelso (shoe and clothing store), W J Blair Jewellers, The Flower Room, Brown Newsagents, Barclays bank, and several hotels like Border Hotel and The Central Guest House.
Are there financial services near Kelso Post Office?
Yes, nearby financial services include Post Office Travel Money for currency exchange, Western Union, Barclays bank, Natwest, and The Royal Bank of Scotland.
What local amenities can I explore before or after visiting Kelso Post Office?
You can visit Kelso Town Square shopping center, enjoy a meal or drink at The Tipsy Ghillie pub, or browse shops like Navy Blue Casualwear, Just Plum gift shop, and Kelso Antique Fleamarket nearby.
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