Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
2.9
114 reviews
5 stars
40
4 stars
13
3 stars
8
2 stars
4
1 star
49
AL
Anna Lee
Oct 3, 2022
1.0
The staff member who served us was so rude for no reason. Her tone of voice and her attitude was so rude. If you don’t like your job then go home or find another job. Rude for absolutely no reason. I was midway asking her one last question after she finished dealing with my enquiry and she told me to move because she has to serve the next customer. AVOID this post office, the other branch just further up the road is much nicer.
KK
KingsWorld2015
Sep 1, 2020
1.0
Not good at all, I posted some items from this post office and they went missing! - If you want your parcels lost and missing, go ahead use this post office. The two women at the counter are very rude and I got a feeling that they knew about the missing items and they were reluctant to sort out the problem. The actual post office is a mess and you can see that that the parcels are all over the place. No management and professional service at all. Be careful use this P.O at your own risk.
VP
Vadim Pastushenya
Sep 1, 2020
1.0
Definitely No customer service skills
MH
Mike Hodson
May 19, 2019
1.0
***DO NOT ATTEND FOR CLICK AND DROP*** No scanner or printer on site for months despite numerous requests to their main office. Wasted trip.
Frequently Asked Questions About Smethwick Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Smethwick Post Office?
Smethwick Post Office is open Monday to Friday from 09:00 to 17:30 and Saturday from 09:00 to 13:00. It is closed on Sundays.
Can I withdraw cash at the Smethwick Post Office, and are there any charges?
You can withdraw cash at the Post Office, but the withdrawal limits depend on your bank account. The Post Office does not charge for withdrawals, though your bank may. Please check with your bank for details.
How do I deposit a cheque at Smethwick Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope. Hand over the sealed envelope at the Post Office to receive a receipt.
What is the Change Giving service at Smethwick Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at the Post Office with selected banks. There is also a Change Giving “Lite” service available.
What payment methods are accepted at Smethwick Post Office?
The Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, and Visa payments.
Does Smethwick Post Office offer in-store pickup?
Yes, Smethwick Post Office offers in-store pickup services.
What are some nearby places to visit when visiting Smethwick Post Office?
Nearby you can visit the Old Talbot pub and restaurant for a meal, the Lions of the Great War monument for a historical site, or the Guru Nanak Gurdwara Smethwick for a cultural experience.
Are there any nearby travel agencies close to Smethwick Post Office?
Yes, nearby travel agencies include Sangha Travel and Ram Travel, which offer travel services and passport and visa services, handy if you need assistance with your travel plans before or after visiting the Post Office.
Where can I find nearby legal services near Smethwick Post Office?
Close to the Post Office, you can find SMK Solicitors - Immigration Solicitors Birmingham, Atwal Law Firm, Mindsprings legal services, NRI Legal Services, and Indian Law Services for various legal needs including immigration and real estate law.
What other nearby community and support services are near Smethwick Post Office?
Nearby community services include GNG Matrimonial Service, SYCC community center, and Smethwick Foodbank. These could be useful resources within the area when visiting the Post Office.
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