The staff at burnfoot post is always cheerful and helpful with everything. Brilliant service regarding passports too.
SB
Sarah Brodie
Apr 4, 2026
5.0
Outstanding service with regards to passport application staff were brilliant 👏 thank you so much 💓
LF
Linda Fraser
Apr 4, 2026
5.0
Roxy and her team go above and beyond to help her customers as Roxy helped me with my passport she did everything that needed done didn’t take long which I received yesterday thank you so much Roxy and her team much appreciated Linda
ML
Meera Lopez
Apr 4, 2026
5.0
⭐⭐⭐⭐⭐
I had such a great experience at the Burnfoot Post Office. The staff were incredibly friendly, welcoming, and genuinely helpful from start to finish. Nothing felt like too much trouble—they went above and beyond to make sure everything was sorted quickly and smoothly. It’s so refreshing to receive such warm, professional service these days. Highly recommend this post office to anyone in the area!
Frequently Asked Questions About Burnfoot Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Burnfoot Post Office?
Burnfoot Post Office is open Monday to Friday from 6:00 AM to 4:00 PM, Saturday from 9:00 AM to 12:30 PM, and closed on Sundays.
What payment methods are accepted at Burnfoot Post Office?
Burnfoot Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
How can I withdraw cash at Burnfoot Post Office and are there any charges?
You can withdraw cash at the Post Office counter depending on your bank's withdrawal limits. There are no charges at the counter, but your bank may charge you directly. Contact your bank for details.
How do I deposit a cheque at Burnfoot Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope available from your bank or most Post Office branches. Hand over the sealed envelope to the Post Office and receive a receipt.
What is the Change Giving service at Burnfoot Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at the Post Office with selected banks. To use this service, you need to be signed up with your bank and use your nominated Post Office branch.
Is Burnfoot Post Office open on Sundays?
No, Burnfoot Post Office is closed on Sundays.
What nearby places can I visit before or after visiting Burnfoot Post Office?
Nearby you can visit Burnfoot Community Centre for educational activities, Tony's Takeaway for a meal, or Borders Pharmacy for health needs.
How can nearby transport services help me reach Burnfoot Post Office?
You can use J. W. Taxis, a local taxi service nearby, to conveniently reach Burnfoot Post Office if you do not have your own transport.
Are there grocery stores near Burnfoot Post Office where I can shop?
Yes, Co op Food and McColl's supermarkets are close to Burnfoot Post Office, where you can buy groceries and bakery items.
Can I access IT and computer repair services near Burnfoot Post Office?
Yes, nearby you will find Rockstage Webdesign and Forever Scotland IT providing IT services and computer repairs.
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