Certified by Bassett Avenue Post Office • Jun 21, 2026
About
Certified by Bassett Avenue Post Office • Jun 21, 2026
Post OfficeBankBusiness Banking Services
Bassett Avenue Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, document certification and identity verification, banking and financial services, money transfer services and travel insurance.
Location
Certified by Bassett Avenue Post Office • Jun 21, 2026
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
2.8
68 reviews
5 stars
24
4 stars
6
3 stars
3
2 stars
2
1 star
33
ML
Mike Lines
5 days ago
1.0
Very rude. Opening times are whenever they choose. Got told you need to come earlier next time. Well I work till 5. What can I do?
JH
John H
Jun 10, 2026
1.0
Post office hours are highly variable due to staffing shortages and poor resilience. It took 3 attempts to collect a parcel and arrived well within advertised hours all the time. If you need to collect a critical delivery or drop something off the use another store. This has happened several times and is not a one off.
CC
Cheryl Clark
Jun 6, 2026
1.0
Post office staff are not very happy when approach, you feel you need to rush because of the look on there faces, won't be using this post office again,
JB
James Benjafield
May 21, 2026
3.0
Very hit and miss sometimes really quick and no queues. Other times it can take you an hour queueing. Staff level inconsistent.
MW
Matthew Woodward
May 13, 2026
5.0
I visit usually when Post Office has extended opening hours, by usual tills. 99% of the time it’s always Alex serving me and he has excellent customer service, a league ahead of the usual daytime hours Post Office workers. He is fantastic at his job.
Frequently Asked Questions About Bassett Avenue Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Bassett Avenue Post Office?
The Bassett Avenue Post Office is open Monday to Saturday from 8:00 AM to 8:00 PM and Sunday from 10:00 AM to 4:00 PM.
What payment options are accepted at Bassett Avenue Post Office?
They accept American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa.
Can I withdraw cash at the Bassett Avenue Post Office?
Yes, you can withdraw cash but the amount depends on the withdrawal limits set by your bank. Contact your bank directly for specifics.
Does the Bassett Avenue Post Office charge fees for cash withdrawals?
No charges are taken at the Post Office counter, but some banks may charge fees. Please check with your bank for details.
How do I deposit a cheque at the Bassett Avenue Post Office?
Bring the cheque, a completed deposit slip from your bank, and a cheque deposit envelope to the branch. Hand over the sealed envelope to get a receipt. Do not enclose cash.
What is the Post Office Change Giving service offered at Bassett Avenue Post Office?
This service allows business banking customers to exchange cash for coins at the Post Office with selected banks. Contact your bank to sign up.
Where can I exchange currency near Bassett Avenue Post Office?
You can visit Post Office Travel Money nearby for currency exchange services.
Which nearby places can I visit for food before or after my visit to Bassett Avenue Post Office?
You can try nearby restaurants like Crispy Duck (Chinese cuisine), Bassett Big Fish (fish and chips), or The White Horse pub and restaurant.
Are there any nearby grocery stores close to Bassett Avenue Post Office?
Yes, Co-operative Food is a nearby supermarket and grocery store where you can shop for groceries conveniently before or after your visit.
How can nearby transit and local services assist me when visiting Bassett Avenue Post Office?
Nearby services and shops like Western Union for financial needs, laundry services like The Laundry Basket, and office supplies at Cartridge World can make your visit more convenient.
Brand Certified Facts from Bassett Avenue Post Office
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