Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ50 compensation included for delivery by 9am
Optional consequential loss cover up to ÂŁ10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ750 compensation included for delivery by 1pm
Optional consequential loss cover up to ÂŁ10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to ÂŁ200
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to ÂŁ150
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Frequently Asked Questions About Dounby Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Dounby Post Office?
Dounby Post Office is open Monday to Wednesday and Friday from 09:00 to 13:00 and 14:00 to 17:30, Thursday from 09:00 to 13:00, Saturday from 10:00 to 13:00, and closed on Sundays.
Can I pick up items ordered online at Dounby Post Office?
Yes, Dounby Post Office offers in-store pickup services for your convenience.
What payment methods does Dounby Post Office accept?
Dounby Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, and Visa.
How much cash can I withdraw at Dounby Post Office?
The withdrawal amount depends on any limits set by your bank account. Please contact your bank directly to confirm your personal withdrawal limit.
Does Dounby Post Office charge fees for cash withdrawals?
No fees are charged by the Post Office for cash withdrawals, but some banks may charge. Please check with your bank for details.
How do I deposit a cheque at Dounby Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if required, and a cheque deposit envelope to the branch. The Post Office will provide a receipt for your deposit.
What is the Change Giving service at Dounby Post Office?
Change Giving allows business banking customers to exchange cash for coins at the Post Office with selected banks.
Are there places to stay near Dounby Post Office?
Yes, Kringla Apartments offers self-catering accommodation nearby, and Smithfield Hotel provides hotel and Scottish restaurant services close to the Post Office.
Where can I shop for groceries near Dounby Post Office?
Co-op Food, Asda Dounby Express, and Dounby Butcher are nearby grocery stores where you can shop for groceries.
What community and health facilities are near Dounby Post Office?
Dounby Community Centre offers gym and senior citizen services, while Smiddybrae House provides assisted living and counseling services in the vicinity.
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