Certified by Kirkwall Post Office • Jun 14, 2026
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Post Office is your one-stop shop for all postal and financial needs. Compare our mails services, including sending and posting parcels and letters as well as express, next day and special delivery options with competitive postage prices. If you're sending a parcel to Perth or a letter to Lagos we've got you covered. You can also access your personal or business bank account here. Manage your personal finances and borrowing. Pay in cash and cheques, make withdrawals or check your balance. Plus, pay bills, top up or transfer money overseas. We look forward to welcoming you to your Post Office!
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Certified by Kirkwall Post Office • Jun 14, 2026
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ50 compensation included for delivery by 9am
Optional consequential loss cover up to ÂŁ10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ750 compensation included for delivery by 1pm
Optional consequential loss cover up to ÂŁ10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to ÂŁ200
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to ÂŁ150
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Frequently Asked Questions About Kirkwall Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What services does Kirkwall Post Office provide?
Kirkwall Post Office offers postal and financial services including sending parcels and letters, banking transactions such as cash withdrawals and cheque deposits, bill payments, money transfers, and currency exchange.
What are the Kirkwall Post Office opening hours?
The Post Office is open Monday to Thursday from 9:00 AM to 5:00 PM, Tuesday from 9:30 AM to 5:00 PM, Friday from 1:00 PM to 5:00 PM, and Saturday from 9:30 AM to 12:30 PM. It is closed on Sundays.
Can I withdraw cash at Kirkwall Post Office and are there any fees?
You can withdraw cash at Kirkwall Post Office, but any limits depend on your bank’s policies. There are no charges from the Post Office, but your bank may apply fees. Check with your bank for details.
How do I deposit a cheque at Kirkwall Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip if required by your bank, and a cheque deposit envelope from your bank or available at the Post Office. Hand over the sealed envelope to receive a receipt.
What payment methods are accepted at Kirkwall Post Office?
Payment options include American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
What is the Post Office Change Giving service and who can use it?
The Change Giving service allows business banking customers to exchange cash for coins regularly at selected Post Offices, including Kirkwall Post Office.
Is Kirkwall Post Office located near any public transportation?
Yes, Kirkwall Post Office is conveniently located near the Kirkwall Bus Station, making it easy to access via local bus services.
Are there any places to eat near Kirkwall Post Office?
Nearby dining options include Auld Motor Hoose pub and bar, Busters Diner for American-style food, Bothy Bar, and the Post Office area is also close to local restaurants and bars.
Where can visitors find travel services near Kirkwall Post Office?
Visitors can find travel services at the Kirkwall Travel Centre and VisitScotland Kirkwall iCentre close to the Post Office offering travel information, bookings, and accommodation support.
Can I rent a car near Kirkwall Post Office?
Yes, car rental agencies such as Orkney Car Hire, Europcar Kirkwall, and Avis are nearby to provide convenient vehicle hire options for your travels.
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