Heworth Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, document certification and identity verification, banking and financial services, money transfer services and travel insurance.
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ50 compensation included for delivery by 9am
Optional consequential loss cover up to ÂŁ10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ750 compensation included for delivery by 1pm
Optional consequential loss cover up to ÂŁ10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to ÂŁ200
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to ÂŁ150
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Frequently Asked Questions About Heworth Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What services can I access at Heworth Post Office?
Heworth Post Office offers a wide range of services including cash withdrawals, cheque deposits, financial products such as savings and insurance, government services, telephony, foreign currency exchange, travel insurance, and mail services.
What are the opening hours for Heworth Post Office?
Heworth Post Office is open Monday to Friday from 8:30 AM to 5:30 PM, and on Saturday from 8:30 AM to 1:30 PM. It is closed on Sundays.
Can I pick up items in-store at Heworth Post Office?
Yes, Heworth Post Office offers in-store pickup services for your convenience.
How much cash can I withdraw at Heworth Post Office?
The withdrawal amount depends on the limits set by your bank account. Please contact your bank directly for specific withdrawal limits before visiting the Post Office.
Are there any charges for cash withdrawals at Heworth Post Office?
The Post Office does not charge for cash withdrawals at the counter; however, some banks might impose fees. Check with your bank for details.
How can I deposit a cheque at Heworth Post Office?
Bring your cheque, a completed deposit slip from your bank (if required), and a cheque deposit envelope. Hand the sealed envelope to the Post Office staff and receive a receipt for your deposit.
What is the Change Giving service at Heworth Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at the Post Office. You can sign up through your bank if they offer this service.
How can nearby Post Office Travel Money help me when visiting Heworth Post Office?
You can visit Post Office Travel Money nearby to exchange foreign currency before or after handling financial services at Heworth Post Office, making it convenient for travel preparations.
What local amenities near Heworth Post Office could I visit?
Near Heworth Post Office, you can visit local shops such as Co-op Food, beauty salons like The Beehive and Beautiful, or relax in Glen Gardens park, all conveniently close for errands or leisure.
How do nearby transport and local services assist customers of Heworth Post Office?
Nearby services like East Parade travel links help customers access Heworth Post Office easily, while nearby medical clinics, pet services, and dining options allow for convenient multi-purpose visits in the area.
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