Certified by Heslington Post Office • Jun 21, 2026
About
Certified by Heslington Post Office • Jun 21, 2026
Post OfficeBankBusiness Banking Services
Heslington Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, banking and financial services, money transfer services and travel insurance.
Location
Certified by Heslington Post Office • Jun 21, 2026
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
3.1
71 reviews
5 stars
35
4 stars1
3 stars
2
2 stars1
1 star
32
SB
Scabby Burns
Jun 13, 2026
1.0
Shocking shop
JL
Josh Lewis
May 17, 2026
5.0
Great post office. The guys that runs it is very helpful and a very nice guy.
JB
JUDIT BERDAN
Apr 24, 2026
5.0
Best Post Office and little shop in town. Very clean,organised,well stocked and priced well ,open till late. Most importantantly,super friendly place to come.
I used postal service; arriving last minute with quite few things to sort out, including printing etc. Sai didnt turn me down,rushed me or made me feel unwelcomed but very much the opposite. He didn't close until we got everything together,meanwhile he was very friendly ,easy to talk to , open and honest . He is certainly hard working,dedicated and a wonderful human being with a genuine smile. Thank you so very much Sai, your sincerity restored my faith in people again .Bless you and your family .
CN
Christopher Nethercott
Apr 7, 2026
1.0
Beware, deliberately overcharged for services. I had wanted to send a letter, and a large letter 2nd class and was massively overcharged (likely for a faster service even after explicilty saying 2nd class).
Service with a smile, sure...whilst you're being ripped off.
DL
Dawn E Lacy
Feb 24, 2026
5.0
Well now what an absolutely fantastic, friendly, and professional service I have just recieved from the new owner of Heslington Post Office, Sai, and also my heartfelt thanks to the lovely Julia (whom I am absolutely thrilled to bits has stayed on). I must admit I was rather concerned that we would be losing this fantastic service of a post office/shop when it was sold last Christmas but thankfully it has been bought and taken over by your goodself Sai and I would like to take this opportunity, hand on heart, to wish you every success and good fortune for the future. This post office has been a huge life line to me over the years, and no doubt many other people too, with it's easy to get to location, ample parking right outside - offering a fabulous service to not only the village of Heslington but to the university and all other surrounding areas too. With any new business venture it does take time to adjust and to settle in but it looks like you are doing exactly that in getting the place to be run how you want it to operate, you've made great improvements and a great impact already 😀 and like I said earlier in this review I, and I have no doubt what-so-ever that many other customers just like myself, wish you every success for your future with us here in Heslington. So a hearty Yorkshire Warm Welcome to you and yours Sai, together with a huge Thank You for taking on and keeping our beloved and much needed Post Office alive and kicking and open for us all (and Sunday openings too - amazing).
Frequently Asked Questions About Heslington Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What services does Heslington Post Office provide?
Heslington Post Office offers a range of services including fee-free cash withdrawals, financial services like savings and insurance, government services, telephony, foreign currency, travel insurance, and mail services.
What are the opening hours of Heslington Post Office?
Heslington Post Office is open Monday to Friday from 08:45 to 17:30, and on Saturday from 08:45 to 13:00. It is closed on Sundays.
Can I withdraw cash at Heslington Post Office without any charges?
No charges are taken at the Post Office counter for cash withdrawals, but some banks may apply charges. Please check with your bank for details.
How do I deposit a cheque at Heslington Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank, and a cheque deposit envelope to the branch. Hand over your sealed cheque deposit envelope to the Post Office to receive a receipt.
What payment options are accepted at Heslington Post Office?
Heslington Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, and Visa.
What is the Post Office Change Giving service?
The Change Giving service allows business banking customers to exchange cash for coins at the Post Office with selected banks to meet their cash handling needs.
Can you tell me about nearby banks around Heslington Post Office?
Nearby banks include Barclays, NatWest, and Lloyds Bank, which offer additional banking services you might require beyond the Post Office offerings.
Are there nearby dining options close to Heslington Post Office?
Yes, nearby dining options include Browns Of Heslington, which is a sandwich shop and delicatessen, and The Charles XII, a pub and restaurant featuring a beer garden.
How can nearby places like Heslington Hall and Derwent College be useful when visiting the Post Office?
Heslington Hall and Derwent College are educational landmarks nearby that visitors might want to explore before or after visiting the Post Office, especially if attending events or meetings at these locations.
Is there a public transit or community service nearby that can help me reach Heslington Post Office?
While specific transit stations aren't listed, nearby community services like York for Life and Sinclair Properties could provide useful local information and support if you are new to the area or need assistance.
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