Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Trash. The staff in here are absolutely useless especially the female staff. Once I brought up the attitude of the female staff to the male employee, he responded to me aggressively making out I was the one in the wrong. I understand they’re busy as it is located on a busy road but there’s no need to be spoken to in such manner by the male staff with long hair in a ponytail. Afterwards, he was on his phone to his friend and he was speaking loud and swearing where all customers can hear him. Avoid this train wreck of a post office. 👎
SM
Sonia Mansfield
Nov 26, 2025
1.0
I just dropped a clearly marked fragile parcel to this post office. The man I handed the parcel to threw it across the counter into a postal bag as I left the shop.
Complete disregard for my fragile parcel that held crystal goods 😡.
I will not be using this post office again.
DD
Dot
Sep 1, 2021
4.0
Helpful and friendly assistant at the till, but trying to serve other customers at the convenience store till, at the same time as post office customers at another separate till.
Left me feeling rather flustered, but my items were dealt with satisfactorily, thank you for your help with my questions.
Frequently Asked Questions About Malpas Sub Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Malpas Sub Post Office throughout the week?
Malpas Sub Post Office is open from 6:00 AM to 11:00 PM Monday through Saturday, and from 7:00 AM to 11:00 PM on Sunday.
Which payment options are accepted at Malpas Sub Post Office?
They accept American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, and Visa.
Can I withdraw cash from any account at Malpas Sub Post Office?
Cash withdrawal limits depend on your specific bank account. For exact limits, please contact your bank directly.
Are there any fees for making cash withdrawals at Malpas Sub Post Office?
No charges are taken at the Post Office counter, however, your bank may charge fees. Please check with your bank for details.
How do I deposit a cheque at Malpas Sub Post Office?
Bring the cheque, a completed deposit slip if required, and a cheque deposit envelope provided by your bank. Hand the sealed envelope to the Post Office to receive a receipt.
What is the Post Office Change Giving service offered at Malpas Sub Post Office?
It's a service for business banking customers to exchange cash for coins regularly using Change Giving or Change Giving “Lite” services at the Post Office.
Is Malpas Sub Post Office open for in-store pickup?
Yes, Malpas Sub Post Office offers in-store pickup as a pickup and delivery service.
What are some nearby convenience stores where I can shop before or after visiting Malpas Sub Post Office?
Nisa Local and Tesco Express are convenience stores near Malpas Sub Post Office where you can shop during your visit.
Are there any nearby restaurants where I can dine close to Malpas Sub Post Office?
Yes, nearby restaurants include Mint And Mango Authentic Indian Take Away, Luca's Events, Harvester Borderer, and Domino's Pizza Newport Malpas Road.
What nearby services can support my health and wellness needs near Malpas Sub Post Office?
Malpas Pharmacy provides medical services nearby, and The Beautiful Silent Mind Company offers meditation and gym facilities close to the Post Office.
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