Certified by Alexandra Dock Post Office • Jun 21, 2026
About
Certified by Alexandra Dock Post Office • Jun 21, 2026
Post OfficeBankBusiness Banking Services
Alexandra Dock Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, document certification and identity verification, banking and financial services and money transfer services.
Location
Certified by Alexandra Dock Post Office • Jun 21, 2026
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
One of the worst services
No respect with customers
Avoid this place
XX
xoxapril17xox
Sep 13, 2025
5.0
Brilliant little post office / shop. Can I please ask what shipping you provide please? Example evri? Inpost? Yodel? Do you do any of these please?
NM
Nithish Madarapu
Apr 1, 2025
5.0
“Excellent service! The staff are always friendly and helpful. Quick and efficient postal services, and it’s great to have a convenience store alongside. Highly recommend for all mailing and banking needs!”
BC
Black Clawson
Dec 30, 2021
5.0
Superb service from George as always
5***** Service
Frequently Asked Questions About Alexandra Dock Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Alexandra Dock Post Office?
Alexandra Dock Post Office is open every day from 7:00 AM to 10:00 PM.
Where is Alexandra Dock Post Office located?
It is located at 98 Alexandra Road, Newport, Gwent, NP20 2JG, United Kingdom.
What payment options are accepted at Alexandra Dock Post Office?
The Post Office accepts American Express, Apple Pay, Android Pay, Cash, Maestro, MasterCard, and Visa.
Can I withdraw cash at Alexandra Dock Post Office and are there fees?
You can withdraw cash at a Post Office counter but the limit depends on your bank account. No charges are taken at the counter, though your bank may charge you. Please check with your bank directly for details.
How do I deposit a cheque at Alexandra Dock Post Office?
Bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope. Hand over the sealed envelope to the Post Office and obtain a receipt. Deposit slips and envelopes can be obtained from your bank or the Post Office.
What is the Change Giving service provided by Alexandra Dock Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at the Post Office with selected banks. You need to register for this service with your bank.
Can I get change for larger amounts at Alexandra Dock Post Office?
If you have registered for the Change Giving service and use your nominated branch, you should not be refused change. Otherwise, availability is at the branch's discretion.
What nearby places can I visit around Alexandra Dock Post Office?
Nearby you can find The Waterloo Hotel for a British dining experience, Loopy Lou's Pit Stop if you want a sandwich or snack, and the Newport Transporter Bridge Visitor Centre, a notable local attraction.
Are there other Post Office services near Alexandra Dock Post Office?
Yes, Post Office Travel Money offers currency exchange and retail services nearby, and Post Office-Alexandra Dock provides shipping and postal services close to the location.
How can nearby automotive services be useful when visiting Alexandra Dock Post Office?
If you need automotive repairs or services while visiting, places like Osaka, ML Garage Newport, and Trew & Reece Motors are nearby to assist with vehicle maintenance or repairs.
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Certified June 21, 2026Yext Knowledge Graph
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