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Brand Certified
Whitley Bay Post Office
2.4(120 reviews)
Certified by Whitley Bay Post Office • Jul 26, 2026
Business Details
205 Whitley Road, Whitley Bay, NTY
NE26 2SY, United Kingdom
Certified by Whitley Bay Post Office • Jul 26, 2026
+44 3457 223344
Certified by Whitley Bay Post Office • Jul 26, 2026
https://www.postoffice.co.uk/branch-finder/5573297/whitley-bay?campaignid=gmb~bf~5573297~google~na~05022025
Certified by Whitley Bay Post Office • Jul 26, 2026
About
Certified by Whitley Bay Post Office • Jul 26, 2026
Post OfficeBankBusiness Banking Services
Location
Certified by Whitley Bay Post Office • Jul 26, 2026
Hours
Certified by Whitley Bay Post Office • Jul 26, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 1:00 PM
SundayClosed
Products & Services
2 lists · 9 items
Reviews
2.4
120 reviews
5 stars
40
4 stars1
3 stars1
2 stars
4
1 star
74
- JMjane mccarthy3 days ago5.0My previous review was 1 star because of the horrendous customer service and appalling attitude of the previous staff,however visiting today was the total oppsite.Friemdly,helpful staff with excellent customer service skills,I will no longer dread going.Such a welcome change to my previous visits
- JHJosh HillsJul 15, 20265.0As of July 2026, it’s under new ownership - polite staff and actually open over lunchtime. Shame they have to carry forward the old poor reviews..
- CTCatherine TJun 25, 20261.0Literally always closed for lunch (despite not advertising this anywhere). I’ve visited so many different times between 12-2pm to find a sign on the door saying they’re closed. Working people with 9-5 jobs need to visit over lunch breaks….its not the 1950s and there are multiple staff on, so why can’t they stagger lunch breaks to remain open?! And if they’re going to close, actually publish the half hour they take and stick to it. Rather than people going back and forth on a wild goose chase waiting for it to open. The staff here are also so rude, no matter if you’re buying stamps, collecting or dropping off parcels they act like you’re a burden and they don’t want to help you. Rarely even say hello when you walk in! You get better service and more conversation from an inpost locker! Post Office and Royal Mail would be ashamed. Avoid if you can and go to a different post office or use Evri and Inpost at Hardy’s and Newsforce.
- WGWILLIZ GREENJun 23, 20261.0Terrible post office. Blonde woman behind the till so condescending i see its got no better since its been took over lately. Will never go back to this post office again. Ruined my day.
- MEMaya ElliottJun 18, 20265.0I have always had good experiences at this post office, the lovely lady that is ALWAYS there (Sorry I didn't catch her name) is an angel. I pop in every week due to work and she is always chatty and kind to me, it is honestly the best errand of the week. Unlike all of these other NASTY reviews, I have never had an issue with incorrect opening times or a poor service!!!! Thank you for always working so hard.
Frequently Asked Questions About Whitley Bay Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Whitley Road Post Office?
Whitley Road Post Office is open Monday to Friday from 9:00 AM to 1:00 PM and 1:30 PM to 5:30 PM. It is closed on Saturdays and Sundays.
Which payment methods are accepted at Whitley Road Post Office?
Whitley Road Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa payments.
Can I pick up my parcel at Whitley Road Post Office?
Yes, Whitley Road Post Office offers in-store pickup services.
How can I deposit a cheque at Whitley Road Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank, and a cheque deposit envelope (available at the branch or from your bank). Hand the sealed envelope to the Post Office and keep the receipt.
Does Whitley Road Post Office charge fees for cash withdrawals?
No, there are no charges for cash withdrawals at the counter, though your bank may charge fees. Please check with your bank directly.
What is the Change Giving service at Whitley Road Post Office?
The Change Giving service allows business banking customers to exchange cash for coins. Eligibility depends on your bank and requires signing up. Contact your bank for details.
Where is Whitley Road Post Office located?
It is located at 205 Whitley Road, Whitley Bay, Tyne and Wear, NE26 2SY, United Kingdom.
Are there nearby places for dining around Whitley Road Post Office?
Yes, nearby dining options include Second Bite at Novocastrians (cafe/restaurant), Horticulture - Cafe Bar Restaurant, Ujala Tandoori (Indian restaurant), Red Coral Chop Suey House (Chinese restaurant), Yangtze River (Chinese/Asian restaurant), and Whitley Bay Tandoori (Indian restaurant).
How can I reach Whitley Road Post Office if I am new to the area?
Whitley Road Post Office is located on Whitley Road in Whitley Bay. Nearby landmarks include Hunter Aesthetics medical spa and Post Office Travel Money currency exchange, which can help you locate the area.
Are there any nearby services related to banking or employment near Whitley Road Post Office?
Yes, nearby banking and employment services include Hunter North (employment agency) and Recruito (telecommunications and business services).
Brand Certified Facts from Whitley Bay Post Office
This information is certified by Whitley Bay Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 26, 2026Yext Knowledge Graph
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- Hours of operation
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