Send a letter from £1.25 and a small parcel from £4.19
Brand Certified
Monkseaton Post Office
3.9(48 reviews)
Certified by Monkseaton Post Office • Aug 16, 2026
Business Details
25 Cauldwell Lane, Whitley Bay, NTY
NE25 8SS, United Kingdom
Certified by Monkseaton Post Office • Aug 16, 2026
+44 1912 523156
Certified by Monkseaton Post Office • Aug 16, 2026
https://www.postoffice.co.uk/branch-finder/5463297/west-monkseaton?campaignid=gmb~bf~5463297~google~na~05022025
Certified by Monkseaton Post Office • Aug 16, 2026
About
Certified by Monkseaton Post Office • Aug 16, 2026
Post OfficeBankBusiness Banking Services
Monkseaton Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, licence applications, DVLA driving licence renewals, banking and financial services, money transfer services and travel insurance.
Location
Certified by Monkseaton Post Office • Aug 16, 2026
Hours
Certified by Monkseaton Post Office • Aug 16, 2026
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 1:00 PM
SundayClosed
Products & Services
2 lists · 9 items
Reviews
3.9
48 reviews
5 stars
31
4 stars
4
3 stars0
2 stars
2
1 star
11
- PGPaul GoldJul 16, 20265.0Great friendly and helpful shop / post office
- JPJen PercyJul 4, 20265.0I just had to 'put pen to paper' straightaway after visiting the Post Office, only yesterday, (Friday 3rd July) and give a resounding shout out for the most attentive and helpful customer service received from the Post Office employee, Kerry, in helping me to save postage costs. I had 2 cards in a cardboard wrapping which I was sending to Australia and the cost was high. Kerry was very encouraging in suggesting that I post the cards in an ordinary envelope knowing it would reduce my postage. I did hesitate, thinking I would take the 'hit' this time, but Kerry was urging me to repackage to bring the cost down - her genuine and enthusiastic advice certainly did bring the cost down and by half! She went beyond her role in serving me and said that she would repackage the cards and address the envelope accordingly - all said with a strong keenness to help me to get the best 'deal'. I must point out that at the time, there were only 2 customers awaiting to be served, however, the other counter was available and so I did not hold anybody up. I would also mention that on a previous occasion, I had 2 parcels to send to Australia, which potentially cost a lot to send separately. Kerry, again pointed out that I could combine as one to bring the cost done. I did not even know I could do this and was delighted that she had told me. I bought the necessary sellotape and stuck the 2 parcels together. This brought the cost down by about £10.00. I can't imagine there being many other PO staff in other offices be as keen to help. I just want to say that I was quite overcome on both occasions that someone would take the time and effort to help me. Kerry is certainly efficient in her Post Office role, which she has proved, but she has also shown wanting to help customers in any way she can and with genuine enthusiasm and energy. I left the Post Office on those 2 occasions, feeling more than happy and satisfied. Thank you Kerry for what you have done to help me, it is much appreciated. :-)
- EPE PJun 22, 20261.0Wait 25 minutes while the lady (who has been mentioned in several other reviews) chats to one customer at the front and then get patronisingly told you can't expect to be served immediately
- ABAndrew BurnettMay 5, 20265.0Great post office. Friendly helpful staff.
- UDUncle davidoJan 16, 20235.0Allways got what u need and very helpful
Frequently Asked Questions About Monkseaton Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Monkseaton Post Office?
Monkseaton Post Office is open Monday to Friday from 09:00 to 18:00, Saturday from 09:00 to 13:00, and closed on Sundays.
Can I withdraw cash for free at Monkseaton Post Office?
No charges are taken at the Post Office counter for cash withdrawals, but some banks may charge. Please check directly with your bank for details.
How can I deposit a cheque at Monkseaton Post Office?
Bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope to the branch. Hand over the sealed envelope to receive a receipt. Full instructions are on the deposit envelope.
What is the Change Giving service at Monkseaton Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at the Post Office with selected banks. If you're signed up, you can request change at your nominated branch.
What payment options are accepted at Monkseaton Post Office?
Monkseaton Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa payments.
Does Monkseaton Post Office offer in-store pickup services?
Yes, Monkseaton Post Office offers in-store pickup as part of its pickup and delivery services.
What nearby post offices can I visit near Monkseaton Post Office?
You can visit West Monkseaton Post Office or Post Office Travel Money nearby for additional shipping, mailing, or currency exchange services.
Are there places for beauty and grooming near Monkseaton Post Office?
Yes, nearby you can find Pelo Hairdressing, CM House of Aesthetics, Exquisite Hair & Beauty, Monkseaton Nail Bar & Beauty, and Sia Barbers for grooming and beauty services.
Where can I enjoy food or drinks near Monkseaton Post Office?
Nearby options include Oriental Garden Chinese Takeaway, Amaze Gourmet Spice restaurant, and The Crafty Cold Well Micropub Monkseaton for dining and drinks.
How can nearby places like Monkseaton Library or St. Peter's Church complement my visit to Monkseaton Post Office?
You can visit Monkseaton Library for community resources or attend services at St. Peter's Church before or after your Post Office visit, enriching your experience in the area.
Brand Certified Facts from Monkseaton Post Office
This information is certified by Monkseaton Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
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