Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
4.4
64 reviews
5 stars
51
4 stars
3
3 stars
2
2 stars0
1 star
8
SF
steve forster
Jul 24, 2026
5.0
As usual, great friendly service while using post office and banking services
AH
Alison Hawkes
Jul 23, 2026
5.0
Krystal was extremely helpful and polite, she didn’t mind helping me with my request .
Thank you
I will definitely be using Ecton Brook post office again
EW
E Wilson
Jul 23, 2026
5.0
Crystal and Kelly are angels!!! So efficient and friendly! Love seeing my post office girls ❤️
SC
Stacy Coles
Jul 21, 2026
5.0
Amazing staff - can’t fault them at all. Everytime I go in there , always helpful. A couple of times they have gone above and beyond when I have least expected it.
Always smiling and customer service is gold, which many business lack.
Crystal always has a smile and always polite and caring to all who walks in. Having a bad day, go in there and sure she put a smile on your face
why I come back time and time again. Fully recommend to use as a shop/ post office.
KG
Ken Gross
Jul 3, 2026
5.0
Excellent customer service outstanding Kelly and Crystal took time out to help me. And with their help i got what i wanted to do.problem solved a big thanks to the girls and the service that they gave me. 💯 percent recommend ecton Brook post office and staff many thanks .
Frequently Asked Questions About Ecton Brook Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the Ecton Brook Post Office's opening hours?
Ecton Brook Post Office is open Monday to Saturday from 7:30 AM to 6:00 PM, and on Sunday from 7:30 AM to 12:00 PM.
How much cash can I withdraw at the Ecton Brook Post Office counter?
The cash withdrawal amount depends on the withdrawal limits on your specific bank account. Contact your bank directly to confirm your limit.
Are there any charges for making cash withdrawals at the Ecton Brook Post Office?
No charges are taken by the Post Office at the counter; however, your bank may charge fees. Please check with your bank for details.
How do I deposit a cheque at Ecton Brook Post Office?
Bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope (available from your bank or Post Office). Hand over the sealed envelope at the branch to receive a receipt.
What is the Post Office Change Giving service available at Ecton Brook?
It's a service for business banking customers to exchange cash for coins at the Post Office with selected banks. Contact your bank to sign up and find out more.
What payment options are accepted at Ecton Brook Post Office?
Payment options include American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa.
Can I pick up my online orders at Ecton Brook Post Office?
Yes, the Post Office offers in-store pickup services.
What convenience store is near Ecton Brook Post Office for quick shopping?
Londis, a convenience store, is nearby, making it easy to shop for essentials before or after your Post Office visit.
Are there nearby dining options close to Ecton Brook Post Office?
Yes, The Jungle @ Bips, a bar and grill restaurant, and Fusion, an Indian restaurant, are nearby, great for meals before or after your visit.
What nearby services can I access around Ecton Brook Post Office?
Nearby services include Well Pharmacy and Knights Brook Pharmacy for health needs, Evri ParcelShop for courier services, and Brook Medical Centre for medical consultations.
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