Went to post a tracked letter and my card was declined. I was told I needed to pay again but I was hesitant as the payment was pending on my bank. He called someone said it was his boss I don’t know what was said however he advised me to pay again and to call their card machine company (not my job or place) for a refund. When I said I wasn’t going to pay again he tore the postage label off my envelope. There were other customers in the shop and he just went off to serve them. His attitude towards me was disgusting and I will definitely not be using this post office again which is a shame as it’s now the only shop in the village.
To make matters worse this happened to the customer before me as well but she went off embarrassed but it was obviously a problem with their card machine.
AB
Aj B.
Dec 31, 2022
1.0
Rude member of staff, not knowledgeable or helpful re posting items, was awkward and said I should go elsewhere cause he didn’t know how to process letters, terrible attitude, Avoid
SM
Sue Maycock
Jul 10, 2022
5.0
Great shop and post office. Open 7 days a week and polite quick service. Very good!
GL
Geordiee Ladd
Jan 19, 2022
5.0
Not just a post office it’s a brand new convenience store also. I always use this place it’s clean and well organised and the owners are very kind and friendly.
Frequently Asked Questions About Shireoaks Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Shireoaks Post Office?
Shireoaks Post Office is open Monday to Friday from 08:00 to 18:00, Saturdays from 08:00 to 14:00, and closed on Sundays.
What payment methods are accepted at Shireoaks Post Office?
Shireoaks Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa payments.
Can I withdraw cash at Shireoaks Post Office counter, and are there any charges?
Cash withdrawals at the Post Office depend on your bank's withdrawal limits. No charges are taken by the Post Office, but your bank may charge you. Please check with your bank for details.
How do I deposit a cheque at Shireoaks Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank, and a cheque deposit envelope (available from your bank or most Post Office branches). Hand over your sealed cheque deposit envelope and get a receipt.
Does Shireoaks Post Office offer the Change Giving service?
Yes, the Post Office offers Change Giving and Change Giving “Lite” services for business banking customers who regularly need to exchange cash for coins, with selected banks.
What should I do if my Post Office refuses to issue change?
If you are signed up for the Change Giving service and using your nominated branch, refusal is unlikely. Otherwise, refusal may happen if you're not signed up or at non-nominated branches with insufficient change. Contact your bank for details.
What nearby transport options are available to reach Shireoaks Post Office?
Shireoaks Post Office is near Shireoaks Railway Station (SRO), which offers train services that can help you reach the area conveniently.
Are there any restaurants near Shireoaks Post Office where I can dine before or after my visit?
Yes, nearby dining options include Shireoaks Fish and Chip Shop, Shireoaks Smoke House, and Retreat on the Row, a restaurant, bar, and pub perfect for a meal or a drink.
What other services can I find near Shireoaks Post Office?
Nearby, you can find services like Post Office Travel Money for currency exchange, KSM Dry Cleaners, Little Acorns preschool, Strandz Unisex Hair Salon, and courier services like Evri ParcelShop.
Does Shireoaks Post Office offer in-store pickup services?
Yes, Shireoaks Post Office offers in-store pickup services, allowing you to collect parcels conveniently at the branch.
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