Falsgrave Road Post Office

Reviews

• JB

  Jules B

  Mar 28, 2026
  1.0
  Why is that older woman with the attitude problem working in a job where she has to deal with the public? She is rude to everyone and you only have to read these reviews to see how bad she is! Take my advice and skip her, wait for one of the younger members of staff instead.
• JP

  Jay P

  Dec 2, 2025
  1.0
  After spending way too long attempting to change my driving license address online and renew it, I went into Falsgrave Road Post Office. The service was really efficient - it only took ten minutes - but the woman behind the counter was unfriendly to the point of rudeness. She cut up my old license and I asked if I'd get it back. No, she said. I began to ask what would happen if I was stopped by the police for some reason, and she interrupted me and said - in what I can only describe as an aggressive tone - that if I would just wait, she'd give me a temporary license. There was absolutely no need to take that tone. Renewing a license isn't something anyone does often. A simple 'I'm going to cut up your license now, but don't worry, I'll give you a temporary one to use till your new one arrives' would be a much better approach. Perhaps she'd had a bad day but as a customer, I really object to being spoken to in this manner. It really was deplorable service. This isn't my local post office - thank goodness. The staff are all kind and cheerful in there.
• LM

  Louis Messruther

  Feb 5, 2024
  1.0
  2 people stood waiting don't know what they where doing behind the counter but they didn't acknowledge us and working at the speed of a sloth
• LM

  Leon Moody

  May 25, 2022
  4.0
  Decent service, friendly staff. Passport photos are not available on Saturdays. A good thing as the queue used to stretch well into the shop.
• MM

  Monica Mag

  Jan 24, 2015
  2.0
  if you have got a choice....go somewhere else. I don't find this post office very customer friendly is almost like somewhere put the staff there for their punishment. luckily(NOT) for me I was always served by the same lady - this older lady who should probably retired now as she is not helpful and she is not even trying. she wanted to charge me for sending a parcel a lot more (LOT) apparently because there was a b'day card inside - went to the Main Post Office no such a thing. while waiting to be served I witnessed like a young man brought a lot of post back saying that person didn't live at the address any more. the lady didn't bather at all, asked him to write on each envelope "no longer at this address" but as it was quite few letter this young man wasn't going to do it and wanted to hand these letters to the lady - she didn't take it and ...watched him putting it to the bin. and that's the great service we are getting at the Falsgrave Post Office. next time I went to Falsgrave, that was just before Christmas, even if I kind of knew it was bad idea and waist of my time but it was on my way from work and easier to park. I asked for help as I wanted to purchased 'a prepaid envelope' or however its called so something I had lost could have been sent back to me. I explained ..the same lady:) what would have been sent to me (just a little blanket) but she was absolutely adamant and I mean absolutely that she couldn't help me; despite a huge poster on the wall saying how I could have sent more ..up to 2kg for £2.6. that day I waited probably half an hour in the queue, it was only this lady working and when I saw her I smiled to myself thinking she wasn't going to help me ..and she didn't; I went straight away to main Post office and I did get an envelope and the stamps for £26. the poster was the reason I went somewhere else. I'm avoiding this post office absolutely now; staff could do probably with some training. but the most ridiciouls thing I observed once

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