Brand Certified
New Rackheath Post Office
2.3(9 reviews)
Certified by New Rackheath Post Office • May 24, 2026
Business Details
1 Bernard Close, Norwich, Norfolk
NR13 6QS, United Kingdom
Certified by New Rackheath Post Office • May 24, 2026
+44 3457 223344
Certified by New Rackheath Post Office • May 24, 2026
https://www.postoffice.co.uk/branch-finder/1571362/new-rackheath?campaignid=gmb~bf~1571362~google~na~05022025
Certified by New Rackheath Post Office • May 24, 2026
About
Certified by New Rackheath Post Office • May 24, 2026
Post OfficeBankBusiness Banking Services
Location
Certified by New Rackheath Post Office • May 24, 2026
Hours
Certified by New Rackheath Post Office • May 24, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 3:00 PM
SundayClosed
Reviews
2.3
9 reviews
5 stars
3
4 stars0
3 stars0
2 stars0
1 star
6
- MLM LeesonSep 23, 20255.0I find the shop clean and tidy and the staff busy but friendly.. good local post office.
- TTTommyMay 8, 20251.0I have been a Online Reseller for many years and have never had such a rude customer service in all my time of sending packages off. If i ever have to send packages off i always go to the Royal Mail Main Office on Rountree Way. I recommend for any other sellers like me to do the same. Its just easier to drive the extra few miles rather than having mud thrown in your face.
- DBD BApr 1, 20251.0New Girl on the till so rude. Doesn't how parcels work telling me to read a leaflet lol . Ive sent hundred of parcels and bought things in the shop over the years. Previous people and owner were so much better. were so friendly. Lost a local customer. Not going thier ever again, used to spend alot aswell. 2x now so rude not how to treat a customer!! You will be getting a complaint from royal mail.
- PMPhil MoranMay 20, 20231.0Aggressive older blonde lady serving, I’ve had a few harsh responses trying to do my parcels here. Not any more! Never going back. Everyone has a bad day but she shouldn’t be public facing. Try being nice luvvy.
- DBDonny BApr 5, 20231.0Absolutely shocking customer service.
Frequently Asked Questions About New Rackheath Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of New Rackheath Post Office?
New Rackheath Post Office is open Monday to Friday from 09:00 to 17:30, Saturday from 09:00 to 15:00, and closed on Sundays.
What payment methods are accepted at New Rackheath Post Office?
The Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
Can I withdraw cash at New Rackheath Post Office and are there any charges?
You can withdraw cash depending on the withdrawal limits of your bank account. No charges are taken at the counter, but some banks may charge. Please check with your bank directly.
How do I deposit a cheque at New Rackheath Post Office?
Bring your cheque, a completed deposit slip if required, and a cheque deposit envelope from your bank. Hand over the sealed envelope at the branch to receive a receipt.
What is the Post Office Change Giving service available at New Rackheath?
The Change Giving service allows business banking customers to exchange cash for coins. Registration with the bank and signing up for the service is required.
Does New Rackheath Post Office offer in-store pickup services?
Yes, New Rackheath Post Office offers in-store pickup services.
Which nearby convenience stores can I visit around New Rackheath Post Office?
You can visit Rackheath Convenience Store & Post Office and Premier, both nearby, for additional shopping needs before or after your visit to the Post Office.
Are there healthcare facilities near New Rackheath Post Office?
Yes, Rackheath Pharmacy is nearby if you need to pick up prescriptions or health products during your visit to the Post Office area.
Can I find any dining options near New Rackheath Post Office?
Yes, you can visit Jason's Fish & Chips or Sole & Heel pub nearby for a meal or a drink close to the Post Office.
What other services or attractions are near New Rackheath Post Office?
Nearby you can find facilities like Holy Trinity Church, hair and beauty salons such as HAIR Designs, and professional services like Sunray Photography, offering a range of options to explore around your Post Office visit.
Brand Certified Facts from New Rackheath Post Office
This information is certified by New Rackheath Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 24, 2026Yext Knowledge Graph
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