Send a letter from £1.25 and a small parcel from £4.19
Brand Certified
Post Office
2.4(95 reviews)
Certified by Post Office • Jun 14, 2026
Business Details
31-33 St. Stephens Street, Norwich, NFK
NR1 3QP, United Kingdom
Certified by Post Office • Jun 14, 2026
+44 3457 223344
Certified by Post Office • Jun 14, 2026
https://www.postoffice.co.uk/branch-finder/5581362/norwich?campaignid=gmb~bf~5581362~google~na~05022025
Certified by Post Office • Jun 14, 2026
About
Certified by Post Office • Jun 14, 2026
Post OfficeBankBusiness Banking Services
Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, licence applications, DVLA driving licence renewals, banking and financial services, money transfer services and travel insurance.
Location
Certified by Post Office • Jun 14, 2026
Hours
Certified by Post Office • Jun 14, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 5:30 PM
SundayClosed
Products & Services
2 lists · 9 items
Reviews
2.4
95 reviews
5 stars
21
4 stars
12
3 stars
3
2 stars
10
1 star
49
- MCm CrispMay 31, 20264.0Considering its city centre, and obviously PO are only employing an x amount of staff. These guys deserve a medal.
- AFAndrew FiddamentMay 26, 20261.0Staff are okay but there’s never enough on duty. Always massive, slow queues
- RGRosemary GroomMay 4, 20265.0Great staff . Went in today bank holiday . It said on website open but in PO said closed ??
- AFAlastair FordMay 2, 20262.0Slowest counter service and longest queues I've ever encountered, and not even a hint of charisma to compensate. Avoid.
- KKKylieApr 13, 20261.0I came in to verify my documents, the man at til 7 told me I needed to come back with a paper copy of the document so I went to get it, I finally got that after waiting for 30 minutes, I came back to the post office and waited in the massive queue just for him to say I had got the wrong document even though he said it was the one I needed, Very useless information and came across as rude
Frequently Asked Questions About Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of the Post Office in Norwich on weekdays?
The Post Office in Norwich is open from 9:00 AM to 5:30 PM, Monday through Friday.
Is the Post Office open on Sundays?
No, the Post Office in Norwich is closed on Sundays.
What payment options are accepted at this Post Office?
This Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa.
How can I withdraw cash at this Post Office?
You can withdraw cash at the counter depending on the withdrawal limits set by your bank. Contact your bank directly for specific limits.
Are there any charges for making cash withdrawals at the Post Office?
No charges are taken at the counter; however, some banks may charge fees. Please check with your bank for details.
How can I deposit a cheque at the Norwich Post Office?
Bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope for your bank. Hand over the sealed envelope to get a receipt.
What is the Change Giving service offered at the Post Office?
Businesses banking customers can exchange cash for coins using the Change Giving and Change Giving “Lite” services with selected banks at the Post Office.
What nearby shops can I visit after a visit to the Post Office on St. Stephens Street?
After your visit, you can check out nearby shops like WHSmith for books and office supplies, Poundland for discounts and crafts, or Santander bank for banking services.
Are there any nearby coffee shops to the Post Office where I can relax?
Yes, you can visit nearby coffee shops like Starbucks UK or Caffè Nero located close to the Post Office for a quick drink or a relaxing break.
How can I use local transportation to access the Post Office on St. Stephens Street?
The Post Office is near St Stephens Street transportation hub, making it convenient to reach by local buses and other public transport.
Brand Certified Facts from Post Office
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Certified June 14, 2026Yext Knowledge Graph
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