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Brand Certified
New Costessey Post Office
3.2(14 reviews)
Certified by New Costessey Post Office • Jun 21, 2026
Business Details
200 Norwich Road, Norwich, NFK
NR5 0EX, United Kingdom
Certified by New Costessey Post Office • Jun 21, 2026
+44 1603 749008
Certified by New Costessey Post Office • Jun 21, 2026
https://www.postoffice.co.uk/branch-finder/5561361/new-costessey?campaignid=gmb~bf~5561361~google~na~05022025
Certified by New Costessey Post Office • Jun 21, 2026
About
Certified by New Costessey Post Office • Jun 21, 2026
Post OfficeBankBusiness Banking Services
With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.
Location
Certified by New Costessey Post Office • Jun 21, 2026
Hours
Certified by New Costessey Post Office • Jun 21, 2026
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 2:00 PM
SundayClosed
Products & Services
1 list · 7 items
Reviews
3.2
14 reviews
5 stars
7
4 stars
1
3 stars0
2 stars0
1 star
6
- BBBUSTERFeb 2, 20261.0Mostly good service and most staff there are friendly, but that large lady who has a bad attitude and lazy, she mopes about and sighing all the time literally if you dont want help customers or get up and do your job then dont get another job. Last time i was there she done the postage wrong and the label was different to address. Also there times are getting silly now each time been in there been a sign saying closed but the opening times on window and on google are different then post office times, lot of times have been in and been on break or closed for a hour.. If this the case edit google times or on window.
- KNK NOct 17, 20245.0Improved opening hours!
- IIIvy IjagheJun 10, 20221.0Terrible service. My parcel is still missing till date. And nothing has been done about it.
- VCVictoria CMar 7, 20225.0Excellent customer service, always friendly and greeted with a smile.
Frequently Asked Questions About New Costessey Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of New Costessey Post Office?
New Costessey Post Office is open from 9:00 to 18:00 on Mondays, 9:00 to 17:30 Tuesday to Friday, 9:00 to 14:00 on Saturdays, and closed on Sundays.
What payment options does New Costessey Post Office accept?
They accept American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
Can I withdraw cash without fees at New Costessey Post Office?
The Post Office offers the UK's largest fee-free cash withdrawal network; however, some banks may charge fees, so please check with your bank.
How can I deposit a cheque at New Costessey Post Office?
Bring the cheque, a completed deposit slip from your bank, and a cheque deposit envelope to the branch. Hand over the sealed envelope to receive a receipt. Do not enclose cash.
What is the Change Giving service at New Costessey Post Office?
Change Giving allows business banking customers to exchange cash for coins at the Post Office with selected banks after signing up for the service.
Does New Costessey Post Office offer in-store pickup services?
Yes, New Costessey Post Office offers in-store pickup (IN_STORE_PICKUP) services.
How can Post Office Travel Money nearby help me?
Post Office Travel Money offers currency exchange services near New Costessey Post Office, useful for customers needing foreign currency for travel.
What amenities are available near New Costessey Post Office for shopping and dining?
Nearby there are grocery stores like East of England Co-operative Foodstore and Co-op Daily, as well as restaurants such as New Wok Chinese and Barrons Fish Bar for dining options.
How can nearby transport or retail services assist customers visiting New Costessey Post Office?
Customers can access various nearby services including pharmacies like Costessey Pharmacy, beauty salons such as Beaumont Hair And Beauty, and vets like Chapelfield Veterinary Partnership, making errands efficient around their Post Office visit.
Where can I find financial and mailing services close to New Costessey Post Office?
Besides the Post Office itself, Western Union offers financial services nearby, while other Post Office branches and courier services provide additional mailing options in the area.
Brand Certified Facts from New Costessey Post Office
This information is certified by New Costessey Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 21, 2026Yext Knowledge Graph
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