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Horsford Post Office

2.9
(18 reviews)

Business Details

149 Holt Road, Norwich, NFK
NR10 3AB, United Kingdom
+44 1603 898344

About

Post OfficeBankBusiness Banking Services

Location

Horsford Post Office
149 Holt Road, Norwich, NFK
NR10 3AB, United Kingdom

Hours

Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 2:00 PM
SundayClosed

Products & Services

1 list · 7 items

Royal Mail

7 items

📦Royal Mail UK 2nd class delivery
Send a letter from 75p and a small parcel from ÂŁ3.49

Guaranteed delivery by 9am Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £50 compensation included for delivery by 9am Optional consequential loss cover up to £10,000

Guaranteed delivery by 1pm Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £750 compensation included for delivery by 1pm Optional consequential loss cover up to £10,000

Track & Trace – follow your item from sending to receiving Includes loss or damage cover up to £200 Option to buy additional cover up to £2,500 Send individual parcels up to 30kg 100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24 Capture photo on delivery and available to see on request

Reviews

2.9
18 reviews
5 stars
7
4 stars
1
3 stars
1
2 stars
1
1 star
8
  • LW
    Lucy Watts
    Mar 27, 2026
    5.0
    Tanya in the post office is absolutely amazing can't do enough to help you. All the staff are lovely and polite but prices are a bit much on many items
  • EV
    E V
    Sep 30, 2021
    5.0
    For a small post office, the service here is great! Friendly, informative & I had a few packages to send of various types, one for out of the UK & the lady that served me was brilliant & patient. I saw some negatives reviews based on opening hours but this is only a small store & I think bearing that in mind, I don't see the store hours being that much of an issue.
  • PD
    Paul Daines
    Sep 3, 2021
    1.0
    Had an important parcel the other week delivered to the wrong address. A seemingly simple task to put a letter in the right door made to look quite a task!! Tried phoning this post office to get an answer on its whereabouts, NO ANSWER!! Had another parcel supposedly delivered last week, rang royal mail and they said on their system, its been delivered. A week later we find Horsford post office had been holding onto it instead of attempting to redeliver. This place has far more excuses than answers. It's been mentioned on here regarding opening hours as well, these need extending ASAP, they're like school hours, ridiculous in todays society. Get a grip, you're letting Horsford down!!!
  • DC
    deanne chitty
    Dec 14, 2020
    1.0
    Rudest people i have ever met. Will never go in there again.
  • BW
    Brian Watts
    Oct 23, 2020
    1.0
    Hours of opening are a disgrace to support a village the size of Horsford , you turn up at 12:20 when the dinner break is 12:30 to 1:30 and they tell you it's closed because there is 2 people in the queue , you turn up at 1:30 for opening and they tell you its not opening until 1:45 because the they didn't shut on time , surely the answer is simple and they need another member of staff . Tuesday Wednesday Thursday they only open for half days , smaller neighbouring village post offices open longer , why has this post office implemented such poor opening times ???? Very poor service that's badly letting the village down .

Frequently Asked Questions About Horsford Post Office

How much cash can I withdraw at a Post Office counter?

The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.

Do I get charged for making cash withdrawals at Post Office?

No charges are taken at the counter however some banks may charge. For details, please check directly with your own bank.

Brand Certified Facts from Horsford Post Office

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Certified June 21, 2026Yext Knowledge Graph
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