Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Such a shame fantastic post office and staff but since the move to the new building. The counter is never staffed and you have to wait ages. Everytine I’ve been in have had to wait such a long time for some one to show up and the que just builds up.
AL
Angela Lanchester
Apr 18, 2026
5.0
A bit different since moving to a new building but the service is still excellent.
SH
steve howard
Mar 28, 2026
5.0
Super co-op post office !! Zero queue at 5pm on a Saturday, and happy chatty staff. Choice of two free car parks immediately outside. Couldn't be simpler !
IL
Ian L
Jan 15, 2018
3.0
Like any post office there's always a wait for service.
Frequently Asked Questions About Hellesdon Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Hellesdon Post Office?
Hellesdon Post Office is open Monday 9:00-12:30 and 13:30-18:00, Tuesday to Wednesday 9:00-12:30 and 13:30-17:30, Thursday 10:00-14:00, Friday 9:00-12:30 and 13:30-17:30, and Saturday 9:00-12:30. It is closed on Sundays.
What payment options are accepted at Hellesdon Post Office?
Hellesdon Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
Can I withdraw cash at Hellesdon Post Office and are there fees?
You can withdraw cash at the counter depending on your bank's account limits. No charges are applied by the Post Office but your bank may charge fees. Please check directly with your bank.
How can I deposit a cheque at Hellesdon Post Office?
Bring the cheque, a completed deposit slip from your bank if applicable, and a sealed cheque deposit envelope to the Post Office. They will provide a receipt once accepted.
What is the Change Giving service at Hellesdon Post Office?
Change Giving allows business banking customers to exchange cash for coins at the Post Office with selected banks. You must be signed up with your bank for this service.
Is Hellesdon Post Office open on Sundays?
No, Hellesdon Post Office is closed on Sundays.
What convenience stores are near Hellesdon Post Office where I might shop?
Nearby convenience stores include Premier, Co-op Daily, Co-op Food, and A B Newsagents, offering groceries, snacks, and everyday essentials.
Are there travel-related services near Hellesdon Post Office?
Yes, nearby travel services include Skyplane Worldchoice and Post Office Travel Money, useful for travel bookings and currency exchange.
Where can I find financial and banking services close to Hellesdon Post Office?
Nearby financial services include Western Union for money transfer, and Nationwide Building Society for banking needs.
What nearby places can I visit for food and drink around Hellesdon Post Office?
You can visit The Bull and Feathers dogs holiday home nearby, both offering pub, bar, and restaurant services for meals or drinks before or after your visit.
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