Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Awful experience, one lady refused my parcel because I didn't have a QR code had to go all the way home to get it, come back no ones manning the tills and this wasn't at their randomly closed nearly everyday for lunchtime, finally sorted after someone's shows up, an a extra hour of time wasted only to see her put my parcel on the floor postie comes in and she says that's all for today, so I've had to wait an extra day for the parcel to be shipped when she could have just passed it to him, my bad for being 45 seconds late regardless of the fact that they'd wasted so much of my time and no one was even there when I came back. Rude people for no reason
AG
Andrea Gurney
May 11, 2026
5.0
Nice post office staff , free car park , has a royal mail parcel locker outside too
AF
Anne Francis
Apr 7, 2026
5.0
Very community minded. Always help the elderly and disabled with great care and compassion. Courteous and respectful.
SW
Sam Williams
Jan 1, 2026
5.0
Always had a good experience!
AA
Ali
Sep 12, 2022
1.0
The lady at the counter was very rude.
I have measured my letter and am sure it’s a large letter and have sent the same thing multiple times before and have always sent it as large letter, yet the lady insisted it was a parcel and that shipping to usa costs £9.6 even though royal mail clearly says standard is £7.8 even as a small parcel. I questioned her politely but she replied well go send it at another post office then. I end up going to another post office and sent it as a large letter without any issues and paid £4.2 instead of £9.6, and service there was perfect.
Avoid this post office.
Frequently Asked Questions About Dereham Road Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What services does Dereham Road Post Office offer?
Dereham Road Post Office provides postal, banking, business banking, courier, shipping, and mailing services.
What are the opening hours of Dereham Road Post Office?
It is open Monday 9:00-12:30 and 13:30-18:00, Tuesday to Wednesday and Friday 9:00-12:30 and 13:30-17:30, Thursday 13:30-17:30, Saturday 9:00-12:30, and closed on Sundays.
Can I pick up orders in store at Dereham Road Post Office?
Yes, Dereham Road Post Office offers in-store pickup service.
What payment methods can I use at Dereham Road Post Office?
You can pay using American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa.
Is there a charge for withdrawing cash at Dereham Road Post Office?
No charge is taken at the counter; however, some banks may apply fees. Check with your bank for details.
How do I deposit a cheque at Dereham Road Post Office?
Bring your cheque, a completed deposit slip from your bank, and a cheque deposit envelope. Hand over the sealed envelope at the branch to receive a receipt.
What is the Change Giving service at Dereham Road Post Office?
Business banking customers can exchange cash for coins at Dereham Road Post Office using the Change Giving and Change Giving “Lite” services, available with selected banks.
Are there any nearby restaurants where I can dine before or after visiting Dereham Road Post Office?
Yes, nearby options include Planet Wok (Asian fusion), Subway (sandwich shop), Crown Pizza and Chicken, Vietnam Pho, Oishii Street Kitchen, KFC, and Golden City (Chinese fast food).
Where can I exchange currency near Dereham Road Post Office?
You can use Post Office Travel Money, located nearby for currency exchange services.
Are there any grocery stores close to Dereham Road Post Office for shopping?
Yes, nearby grocery stores include East of England Co-operative Foodstore, Spice Land supermarket, and P B George butcher shop and grocery store.
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