Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ50 compensation included for delivery by 9am
Optional consequential loss cover up to ÂŁ10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ750 compensation included for delivery by 1pm
Optional consequential loss cover up to ÂŁ10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to ÂŁ200
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to ÂŁ150
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
3.5
87 reviews
5 stars
41
4 stars
14
3 stars
4
2 stars
4
1 star
24
SS
Sarah
Jul 28, 2026
1.0
Terrible service. Came in today at 4pm and this lady Shar*n had a terrible attitude. I was next in line and instead of serving me, she sat there and counting money for a good while. Even though she saw me waiting to be served. As I wanted to send some parcel she was being really rude in a responses. Very unpleasant visit for sure.
DM
Derek Mitchinson
Jul 28, 2026
4.0
I visited to post one large letter going to norway.bit more expensive than i thought it would be,but i accepted the charge.was served by a pleasant enough member of staff.
ML
Megan L
Jul 23, 2026
5.0
Excellent service by Nicki today. She was friendly and extremely helpful.
JS
Jakki Swan
Jul 7, 2026
5.0
Good, friendly staff
SV
Sergios Vasileiou
Jun 24, 2026
5.0
Been there many times and never had an issue. Today though, I was attended to by Hazel, and she went out of her way to help me with some heavy parcels. All with a smile in her face and a positive attitude. People like her make the hospiitality and service industry in general great!
Frequently Asked Questions About Newcastle upon Tyne Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Newcastle upon Tyne Post Office?
The Post Office is open Monday to Saturday from 9:00 to 17:30 and on Sundays from 11:00 to 15:00.
What payment options are accepted at Newcastle upon Tyne Post Office?
Payments can be made using American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa.
Can I withdraw cash at the Newcastle upon Tyne Post Office?
You can withdraw cash subject to any limits set by your bank. Contact your bank to confirm your specific withdrawal limits.
Does the Newcastle upon Tyne Post Office charge fees for cash withdrawals?
No, the Post Office does not charge for cash withdrawals, but some banks may charge. Please check with your bank directly.
How can I deposit a cheque at Newcastle upon Tyne Post Office?
Bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope to the branch. The staff will provide a receipt for your deposit.
What is the Change Giving service at Newcastle upon Tyne Post Office?
Business banking customers can exchange cash for coins using the Change Giving or Change Giving “Lite” services with selected banks at this Post Office.
Is Newcastle upon Tyne Post Office open on Sundays?
Yes, it is open from 11:00 to 15:00 on Sundays.
Which nearby shops can I visit after my transaction at Newcastle upon Tyne Post Office?
Nearby you can visit shops like Greggs for bakery items, WHSmith for books and stationery, and Flannels for clothing and fashion accessories.
Are there any cafes near Newcastle upon Tyne Post Office for a quick coffee or meal?
What nearby transportation or service locations can help me reach Newcastle upon Tyne Post Office?
As it is located centrally on Northumberland Street, nearby landmarks include other Post Offices and prominent retail stores such as Sports Direct and Topshop which can help you orient yourself.
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