Jesmond Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, banking and financial services, money transfer services and travel insurance.
Location
Certified by Jesmond Post Office • Jun 21, 2026
Jesmond Post Office
St Georges Terrace,Jesmond,, Newcastle Upon Tyne, NET
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ50 compensation included for delivery by 9am
Optional consequential loss cover up to ÂŁ10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ750 compensation included for delivery by 1pm
Optional consequential loss cover up to ÂŁ10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to ÂŁ200
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to ÂŁ150
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
3.9
27 reviews
5 stars
18
4 stars
1
3 stars0
2 stars
2
1 star
6
GR
Gnei Rizana
May 9, 2026
1.0
There is a lady who is sitting on the chair and just throwing the packages into the mail bags. If there are any fragile items, they would definitely get broken the way she throws them. People pay for both the items and the shipping labels, so packages should be handled with proper care.
CF
Claire Farrage
Apr 21, 2026
5.0
Always amazing , everyone always tries to help even with the mountain of parcels and rude people. Amy is always so kind and funny that I love going in
SN
Sharon Nyandeni
Apr 6, 2026
5.0
Good service and very helpful.
LJ
Lottie Johns
Feb 26, 2026
1.0
Was going to give the blond lady the benefit of the doubt and put her behaviour down to having a bad day. However, after reading these reviews it is apparent it is simply in her nature to be spiteful, rude and aggressive. She is really letting the post office down and should have a deep think about her behaviour and her future with this office. Deeply disappointing and has had my friend in tears trying to make her compensate for her own errors. Please fix this.
Frequently Asked Questions About Jesmond Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Jesmond Post Office?
Jesmond Post Office is open Monday to Friday from 8:30 AM to 5:30 PM, and on Saturday from 8:30 AM to 1:00 PM. It is closed on Sundays.
Can I withdraw cash at Jesmond Post Office, and is there a limit?
You can withdraw cash at Jesmond Post Office, but the amount depends on your bank's withdrawal limits. Please check with your bank for your specific limit.
Are there any fees for cash withdrawals at Jesmond Post Office?
There are no charges taken by Jesmond Post Office for cash withdrawals; however, your bank may impose fees. Please check with your bank directly.
How do I deposit a cheque at Jesmond Post Office?
Bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope to Jesmond Post Office. Hand over the sealed envelope to receive a receipt. Do not enclose cash.
What is the Change Giving service offered at Jesmond Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at Jesmond Post Office if their bank offers this service. Contact your bank to sign up and nominate this branch.
Does Jesmond Post Office accept digital payment options?
Yes, Jesmond Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa payments.
Where is Jesmond Post Office located?
Jesmond Post Office is located at St Georges Terrace, Jesmond, Newcastle Upon Tyne, Tyne and Wear, NE2 2SX, United Kingdom.
What nearby dining options can I visit before or after visiting Jesmond Post Office?
Nearby dining options include Nudo Sushi Box for sushi, Fat Hippo for American-style burgers, Angels' Share Jesmond wine bar and restaurant, and Starbucks UK for coffee.
Can I find pharmacies near Jesmond Post Office for any health-related needs?
Yes, nearby pharmacies include Jesmond Pharmacy, Medicentre Chemists, Boots, and Jesmond Lets, Sunil Khanna which offers pharmacy services.
Are there nearby real estate or property services near Jesmond Post Office?
Yes, you can find several real estate agents and property management services nearby including Rhapsody Property Consultants, Rook Matthews Sayer, Andrew Lawson Estate Agents, and The Adderstone Group.
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