Certified by High Heaton Post Office • Oct 04, 2026
About
Certified by High Heaton Post Office • Oct 04, 2026
Post OfficeBankBusiness Banking Services
High Heaton Post Office is your local Post Office for mail and parcels, travel money and banking. We offer multi-carrier parcel and mail services with Evri and Royal Mail. In branch you'll also find bill payments and top-ups and banking and financial services.
Location
Certified by High Heaton Post Office • Oct 04, 2026
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
I use this shop to post Vinted parcels and I always stand where it says queue here. I always seem to be in the way of staff shelf filling or wanting in the back room so not sure why it tells you to stand in that position when 90% of the time you get asked to move! Apart from that they are great
TT
TheDroneKingV
Sep 8, 2026
5.0
High Heaton Post Office is pretty much your standard local post office, but it’s handy to have nearby and has all the usual services you’d expect, including postage, parcels, Amazon returns and other regular Post Office services. It can get quite busy around school times, mainly because it’s literally opposite Heaton Manor (Jesmond Park Academy), so you do get plenty of school kids coming in. You can definitely get some characters walking into the shop from time to time, but that’s more down to the location and the amount of people coming through than anything else.
The staff themselves are always very helpful and friendly, which makes a difference when it’s busy. They also have a decent selection of drinks, snacks and other bits if you fancy grabbing something while you’re there. Overall, it’s a useful local post office with all the services you’d expect, helpful staff and a few extras in store.
TT
Terence
Aug 26, 2026
1.0
Very serious concerns about these post offices. I have had important mail repeatedly go missing, and even after bringing the issue to their attention, nothing seems to be done about it. This is far beyond a simple inconvenience. People trust the postal service with checks, personal information, legal documents, and other sensitive mail. When items continue to disappear with no explanation or accountability, it raises serious concerns about how mail is being handled. Customers deserve better service, answers, and accountability. Dont trust the royal mail.
Frequently Asked Questions About High Heaton Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of High Heaton Post Office?
High Heaton Post Office is open Monday to Friday from 9:00 AM to 5:30 PM, and on Saturdays from 9:30 AM to 12:30 PM. It is closed on Sundays.
Can I withdraw cash at High Heaton Post Office, and are there any charges?
You can withdraw cash at the Post Office counter, but withdrawal limits depend on your bank account. The Post Office does not charge for withdrawals, though your bank might. Please check with your bank for specific limits and charges.
How do I deposit a cheque at High Heaton Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if needed, and a cheque deposit envelope (available at the Post Office or your bank). Hand the sealed envelope to the Post Office to receive a receipt for your deposit.
What payment options are accepted at High Heaton Post Office?
High Heaton Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa payments.
Does High Heaton Post Office offer any cash change services?
Yes, business banking customers can use the Change Giving and Change Giving “Lite” services to exchange cash for coins at the Post Office.
Is High Heaton Post Office closed on any particular days?
High Heaton Post Office is closed on Sundays.
What nearby stores can I visit after using High Heaton Post Office?
After your visit to High Heaton Post Office, you can check out nearby stores like Premier convenience store or Co-op supermarket for groceries and daily essentials.
Are there nearby dining options close to High Heaton Post Office?
Yes, you can visit nearby restaurants like Holywell Pizza for fast food or Monsieur Crepe Cafe for a cafe experience and smoothies.
Can I find parcel and courier services near High Heaton Post Office?
Yes, nearby services include Evri ParcelShop for courier and delivery needs, and Post Office-High Heaton which also offers shipping and ATM services.
Are there any local fitness or recreational centers near High Heaton Post Office?
Yes, nearby fitness and recreational options include Burns School Of Black Belts, Newcastle Goju-Ryu Karate Academy, and The Dojo offering martial arts and yoga classes.
Brand Certified Facts from High Heaton Post Office
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Certified October 04, 2026Yext Knowledge Graph
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