Certified by Brunton Park Post Office • Jun 21, 2026
About
Certified by Brunton Park Post Office • Jun 21, 2026
Post OfficeBankBusiness Banking Services
Brunton Park Post Office is your local Post Office for mail and parcels, travel money and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups.
Location
Certified by Brunton Park Post Office • Jun 21, 2026
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Rude and unhelp staff behind the post office counter.
AA
Amanda Ash
Dec 30, 2025
1.0
I debated whether to post this or not. I’m generally not one to do this but having being a previous resident in BP I fear for the older residents-I was served by a man I assume was the owner. who was openly obtrusive, dismissive, and unnecessarily nasty. Rather than providing help, he seemed intent on asserting himself and making the interaction uncomfortable.
This wasn’t a bad day or a misunderstanding — it was a clear lack of professionalism and basic decency. Customers should not be spoken to or treated in this way. If this is the standard being accepted, it seriously undermines trust in what should be a public service like the Post Office . Really sad to see for a close community spirit that Brunton park is renowned for. However people are clearly voting with their feet as the shop is constantly dead and it’s testament to the service provided.
KK
Kyle
Dec 13, 2022
1.0
Really unmodernised.
Went to pay for a book for my kid, and was CALLED by a post office line. he said I can’t pay there and needed to go on the shop line. 1m away. Fair enough got to the shop line and was told it was card only and the post office only takes cards. They sent me to them I explained and he rudely said “well it’s still cash only” so I left and won’t ever return.
It is very unmodern to only take cash. I see they take a break mid-day and close.
Both the men there seemed very uninterested and were very short the guy on the shop side was downright a rude person.
Avoid it.
DB
Daniel Bloom
Mar 31, 2022
2.0
Does the job but customer service and politeness is well below average ☹️
Frequently Asked Questions About Brunton Park Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What services does Brunton Park Post Office offer?
Brunton Park Post Office offers a wide range of services including fee-free cash withdrawals, financial services like savings, loans, mortgages, credit cards, government services, telephony, foreign currency exchange, travel insurance, and mail services.
What are the opening hours of Brunton Park Post Office?
The Post Office is open Monday to Saturday from 8:00 AM to 5:30 PM, and on Sunday from 8:00 AM to 1:00 PM.
Can I withdraw cash without any charges at Brunton Park Post Office?
No charges are applied by the Post Office for cash withdrawals; however, some banks may charge their own fees. Please check with your bank for details.
How do I deposit a cheque at Brunton Park Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip if required by your bank, and a cheque deposit envelope (available at most Post Office branches or your bank). Hand the sealed envelope to the Post Office to get a receipt.
What is the Change Giving service at Brunton Park Post Office?
Change Giving is a service for business customers to exchange cash for coins at selected Post Office branches in partnership with certain banks. If you’re not signed up, contact your bank to find out more.
What payment methods are accepted at Brunton Park Post Office?
The branch accepts various payment options including American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa.
What nearby places can I visit after my trip to Brunton Park Post Office?
Nearby, you can visit Paul Stenton Butchers for specialty groceries or Brunton Park Tandoori if you're interested in Indian cuisine, both just a short walk away from the Post Office.
Where can I exchange foreign currency near Brunton Park Post Office?
You can use the nearby Post Office Travel Money service for foreign currency exchange, convenient to access before or after your postal errands.
Are there any nearby health or wellness services around Brunton Park Post Office?
Yes, Croft Veterinary Surgeons and Moorview Vets provide pet health services, while Mahayan Thai Massage and Shield Clinic offer massage and physical therapy treatments close by.
How can I find Brunton Park Post Office and what is its contact phone number?
Brunton Park Post Office is located at 31 Princes Road, Newcastle upon Tyne, NE3 5TT. You can contact them by phone at +44 191 217 1280.
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