Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ50 compensation included for delivery by 9am
Optional consequential loss cover up to ÂŁ10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ750 compensation included for delivery by 1pm
Optional consequential loss cover up to ÂŁ10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to ÂŁ200
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to ÂŁ150
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Went in to sort a new passport out, thought it was going to be a nightmare, well I can tell you it wasnt, what wonderful staff !, I was in and out in 30mins , I had t realised I needed to make an appointment, but without any hesitation they sorted me out. Thanks again
DP
Doc Pic
May 22, 2026
5.0
Always friendly & helpful.
The staff have been there for years. They don't just talk customer service - they deliver it.
Can't say more than that!
SK
sian knowles
Apr 10, 2026
5.0
Very helpful staff
KW
Kayleigh Wilson
Jan 30, 2026
5.0
The best post office around. The ladies are so lovely who work here and so helpful.
JL
John Laidler
Jan 28, 2026
5.0
Excellent service I do banking here they are always really helpful and serve with a smile
Frequently Asked Questions About Prudhoe Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Prudhoe Post Office?
Prudhoe Post Office is open Monday, Tuesday, Thursday, and Friday from 09:00 to 12:30 and 13:30 to 17:30, Wednesday from 09:00 to 12:00, and Saturday from 09:00 to 12:30. It is closed on Sundays.
Can I withdraw cash at Prudhoe Post Office and are there any charges?
You can withdraw cash at Prudhoe Post Office, but the amount depends on your bank's withdrawal limits. The Post Office does not charge for withdrawals, but your bank may. Please check with your bank directly.
How do I deposit a cheque at Prudhoe Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip if required, and a cheque deposit envelope for your bank to the branch. Hand over the sealed envelope to receive a receipt. Do not enclose cash.
What is the Post Office Change Giving service offered at Prudhoe?
This service allows business banking customers to exchange cash for coins at the Post Office with selected banks. There is also a 'Change Giving Lite' service available.
Which payment methods are accepted at Prudhoe Post Office?
Prudhoe Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, and Visa.
Does Prudhoe Post Office offer in-store pickup services?
Yes, Prudhoe Post Office offers in-store pickup services.
What nearby financial services can I visit around Prudhoe Post Office?
Nearby financial services include Post Office Travel Money for currency exchange and Western Union for money transfer services, which can complement your banking and mailing needs.
What beauty and wellness options are available near Prudhoe Post Office?
You can visit nearby beauty and spa locations such as Renew & Revive Newcastle, Truffle Hairdressing, Celestial Cosmetic Clinic, The R Salon, and Prudhoe Fresh Cut for various beauty and hair services.
Are there dining options near Prudhoe Post Office?
Yes, nearby dining options include Lilium Garden and Jade Palace, both Chinese restaurants, and Dessert Royale for desserts and candies.
What other community and business services can I find near Prudhoe Post Office?
Nearby services include Prudhoe Community Partnership (charity organization), Bespoke Bids (business consulting), Heritage Accountancy (financial services), and Gilmore Estates (real estate agent).
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