Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ50 compensation included for delivery by 9am
Optional consequential loss cover up to ÂŁ10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ750 compensation included for delivery by 1pm
Optional consequential loss cover up to ÂŁ10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to ÂŁ200
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to ÂŁ150
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Great local service, we lost our post office but this saves going into Hexham Battle Hill, they are always on time and the van has everything you need to get your letters and parcels sorted. Keep up the good work & thank you
Frequently Asked Questions About Acomb Mobile Service Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of the Acomb Mobile Service Post Office?
The Post Office is open Monday and Thursday from 11:00 to 12:00, Tuesday and Friday from 09:50 to 10:50, and closed on Wednesday, Saturday, and Sunday.
Which payment options are accepted at the Acomb Mobile Service Post Office?
They accept American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa payments.
Can I withdraw cash at the Post Office counter and are there any charges?
Yes, you can withdraw cash depending on your bank's withdrawal limits. No charges are taken at the counter, but some banks may charge—please check with your bank directly.
How do I deposit a cheque at the Acomb Mobile Service Post Office?
Bring the cheque, a completed deposit slip from your bank (if applicable), and a cheque deposit envelope for your bank to the branch. The staff will issue you a receipt upon deposit.
What is the Change Giving service at the Post Office?
It's a service allowing business banking customers to exchange cash for coins at the Post Office with selected banks, including Change Giving and Change Giving “Lite”.
Is the Acomb Mobile Service Post Office currently open?
No, it is currently closed today if today is Wednesday, Saturday, or Sunday as those are its closed days.
Can I pick up in-store orders from the Acomb Mobile Service Post Office?
Yes, the Post Office offers in-store pickup services.
What nearby places can I visit before or after using the Post Office services?
You can visit The Queens Arms Hotel Acomb for a drink or meal, The Sea Chef for seafood dining, or Dukesfield Hall Farm for a farm stay or food and beverage services nearby.
How can I find accommodation near the Acomb Mobile Service Post Office?
Nearby accommodation options include Atte Combe Cottage, The Queens Arms Hotel Acomb, The Sun Inn, and Sun Inn - The Acomb, all within walking distance.
Are there any services for professional needs near the Post Office?
Yes, nearby professional services include Northfire and H & J's Design Consultants for consulting and design needs respectively.
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