Certified by Cramlington Post Office ⢠Jun 21, 2026
About
Certified by Cramlington Post Office ⢠Jun 21, 2026
Post OfficeBankBusiness Banking Services
Cramlington Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, licence applications, DVLA driving licence renewals, banking and financial services, money transfer services and travel insurance.
Location
Certified by Cramlington Post Office ⢠Jun 21, 2026
Guaranteed delivery by 9am
Track & Trace â follow your item from sending to receiving
Signature on delivery â check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isnât there on time
Up to ÂŁ50 compensation included for delivery by 9am
Optional consequential loss cover up to ÂŁ10,000
Guaranteed delivery by 1pm
Track & Trace â follow your item from sending to receiving
Signature on delivery â check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isnât there on time
Up to ÂŁ750 compensation included for delivery by 1pm
Optional consequential loss cover up to ÂŁ10,000
Track & Trace â follow your item from sending to receiving
Includes loss or damage cover up to ÂŁ200
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to ÂŁ150
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
25% refund if your item isnât delivered on time
Capture photo on delivery and available to see on request
Ever since Covid staff in a lot of shops seem to have no manners.
No hello, or thanks you.
CC
C C
Apr 20, 2026
5.0
Fantastic! Always a brilliant service from the post office team.
There are so many services and processes for the team to manage and juggle but they always do it brilliantly, with a smile and warm words.
Yes, there are sometimes long queues but it can be such a busy place it's really not surprising. Services ranging from insurance, currency, passports, banking and parcel processing etc take time to deal with.
I have seen people rock up to the counter with a full trolley of parcels to send! That's not a 2 minute job. Plus the service is sometimes run on a skeleton staffing basis... not the counter staff's fault, so don't give them a hard time!
I've pitched up morning, noon and night usually to dispatch or collect parcels and always receive a warm welcome, thanks guys.
They're a great team who do an excellent job: professional, courteous and friendly. Even in the face of some tricky customers. Well done Genna! Keep up the good work đ đ đ See you soon đ
KD
Kevin Douglas
Apr 15, 2026
1.0
Incompetence at it's highest level. Went in to post passports which have a unique Identifier on the address. The clerk proceeded to cover part of the address with the label coveringpart of the uniqueidentifier. I pointed this out only to be told that if it didn't get to the destination, that it would be returned to me as I was paying through the nose to have it tracked. The clerk couldn't comprehend that the purpose of the unique identifier was to hurry the process along, not to have it prolonged by their incompetence. I asked to speak to a manager, who when they came were even more incompetent than the clerk. Good old Royal Mail.
TL
Timothy Lord
Mar 9, 2026
1.0
Three tills operating with two staff serving, very slow service considering that it is a busy time
LJ
Laura Johnson
Feb 9, 2026
1.0
Never enough staff. They have 6 desks and quite often only 1 member of staff working.
Frequently Asked Questions About Cramlington Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If youâre unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, youâll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If youâve registered for the Change Giving service, you shouldnât be refused change at your nominated Post Office branch.
You may have been refused if youâre not signed up to this service. If youâd like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If youâve signed up but arenât using your nominated branch, itâs at that branchâs discretion whether they have enough change available to fulfil your request.
To get more information about your bankâs services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If youâre a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving âLiteâ services.
What are the opening hours of Cramlington Post Office?
Cramlington Post Office is open Monday to Friday from 8:00 to 19:00, Saturdays from 8:00 to 17:30, and Sundays from 10:00 to 15:00.
How much cash can I withdraw at the Cramlington Post Office counter?
The withdrawal amount depends on the limits set by your bank account. Please check with your bank for specific withdrawal limits before visiting.
Are there any fees for making cash withdrawals at Cramlington Post Office?
No charges are applied by the Post Office for cash withdrawals, but some banks may charge fees. Please check with your bank for details.
How can I deposit a cheque at Cramlington Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if required, and a cheque deposit envelope. Hand over the sealed envelope to the Post Office to get a receipt.
What payment options are accepted at Cramlington Post Office?
The Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa payments.
What is the Change Giving service at Cramlington Post Office?
Business banking customers can exchange cash for coins using the Change Giving and Change Giving Lite services, available with selected banks at the Post Office.
Where is Cramlington Post Office located?
It is located in Manor Walk Shopping Centre, Cramlington, Northumberland, NE23 6RZ, United Kingdom.
Is in-store pickup available at Cramlington Post Office?
Yes, in-store pickup service is available at Cramlington Post Office.
What nearby supermarkets can I visit when going to Cramlington Post Office?
Nearby supermarkets include Asda and Iceland Foods, both offering groceries and clothing. You can conveniently shop for your essentials before or after visiting the Post Office.
What leisure activities are near Cramlington Post Office?
Close to the Post Office, you can visit HIVE Bowling for entertainment, Concordia Leisure Centre for gym and swimming, and The Zoo Soft Play Concordia for family-friendly fun.
Where can I get travel and passport services near Cramlington Post Office?
Max Spielmann - ID Photo Booth near the Post Office offers passport and visa services, which can be useful if you need travel documents alongside postal services.
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