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Cramlington Post Office

2.3
(67 reviews)

Business Details

Manor Walk Shopping Centre, Cramlington, NBL
NE23 6RZ, United Kingdom
+44 1670 735739

About

Post OfficeBankBusiness Banking Services
Cramlington Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, licence applications, DVLA driving licence renewals, banking and financial services, money transfer services and travel insurance.

Location

Cramlington Post Office
Manor Walk Shopping Centre, Cramlington, NBL
NE23 6RZ, United Kingdom

Hours

Monday8:00 AM - 7:00 PM
Tuesday8:00 AM - 7:00 PM
Wednesday8:00 AM - 7:00 PM
Thursday8:00 AM - 7:00 PM
Friday8:00 AM - 7:00 PM
Saturday8:00 AM - 5:30 PM
Sunday10:00 AM - 3:00 PM

Products & Services

1 list ¡ 7 items

Royal Mail

7 items

📦Royal Mail UK 2nd class delivery
Send a letter from 75p and a small parcel from ÂŁ3.49

Guaranteed delivery by 9am Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £50 compensation included for delivery by 9am Optional consequential loss cover up to £10,000

Guaranteed delivery by 1pm Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £750 compensation included for delivery by 1pm Optional consequential loss cover up to £10,000

Track & Trace – follow your item from sending to receiving Includes loss or damage cover up to £200 Option to buy additional cover up to £2,500 Send individual parcels up to 30kg 100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24 Capture photo on delivery and available to see on request

Reviews

2.3
67 reviews
5 stars
17
4 stars
2
3 stars
4
2 stars
6
1 star
38
  • DD
    davenewy Davidh
    May 5, 2026
    2.0
    Ever since Covid staff in a lot of shops seem to have no manners. No hello, or thanks you.
  • CC
    C C
    Apr 20, 2026
    5.0
    Fantastic! Always a brilliant service from the post office team. There are so many services and processes for the team to manage and juggle but they always do it brilliantly, with a smile and warm words. Yes, there are sometimes long queues but it can be such a busy place it's really not surprising. Services ranging from insurance, currency, passports, banking and parcel processing etc take time to deal with. I have seen people rock up to the counter with a full trolley of parcels to send! That's not a 2 minute job. Plus the service is sometimes run on a skeleton staffing basis... not the counter staff's fault, so don't give them a hard time! I've pitched up morning, noon and night usually to dispatch or collect parcels and always receive a warm welcome, thanks guys. They're a great team who do an excellent job: professional, courteous and friendly. Even in the face of some tricky customers. Well done Genna! Keep up the good work 👏 🙌 😁 See you soon 😊
  • KD
    Kevin Douglas
    Apr 15, 2026
    1.0
    Incompetence at it's highest level. Went in to post passports which have a unique Identifier on the address. The clerk proceeded to cover part of the address with the label coveringpart of the uniqueidentifier. I pointed this out only to be told that if it didn't get to the destination, that it would be returned to me as I was paying through the nose to have it tracked. The clerk couldn't comprehend that the purpose of the unique identifier was to hurry the process along, not to have it prolonged by their incompetence. I asked to speak to a manager, who when they came were even more incompetent than the clerk. Good old Royal Mail.
  • TL
    Timothy Lord
    Mar 9, 2026
    1.0
    Three tills operating with two staff serving, very slow service considering that it is a busy time
  • LJ
    Laura Johnson
    Feb 9, 2026
    1.0
    Never enough staff. They have 6 desks and quite often only 1 member of staff working.

Frequently Asked Questions About Cramlington Post Office

How much cash can I withdraw at a Post Office counter?

The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.

Do I get charged for making cash withdrawals at Post Office?

No charges are taken at the counter however some banks may charge. For details, please check directly with your own bank.

Brand Certified Facts from Cramlington Post Office

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Certified June 21, 2026Yext Knowledge Graph
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