Monmouth Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, banking and financial services, money transfer services and travel insurance.
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Experienced, knowledgeable staff, friendly and efficient.
DP
debbie peers-Smith
Jan 18, 2024
5.0
Great helpful friendly staff
LR
Linda Ramsden
Mar 30, 2022
1.0
Told I had to go to the sorting office to get the bar code read. It was 3 pm. The woman didn’t think to tell me it was only open 8-10am. When I got to the sorting office the lovely guy there said the main post office COULD have done it. Thanks so much Monmouth Post Office. NOT.
NL
Neil Laycock
Jul 10, 2019
1.0
The person, certainly not a lady was very very condescending and rude!!!!!! Obviously didn't like outsiders!!! Probably had a bygone mentality and no doubt a brexiteer. We will go to a till in town next time,, Its easy!!!!!!!
Frequently Asked Questions About Monmouth Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Monmouth Post Office?
Monmouth Post Office is open Monday to Friday from 9:00 AM to 5:30 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Can I make cash withdrawals at Monmouth Post Office?
Yes, you can withdraw cash at Monmouth Post Office. The withdrawal amount depends on your bank's limits, so please check with your bank for details.
Is there any charge for making cash withdrawals at the Post Office?
No, the Post Office does not charge for cash withdrawals. However, your bank may charge fees, so please verify with your bank.
How can I deposit a cheque at Monmouth Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip (if required by your bank), and a sealed cheque deposit envelope to the branch. You will receive a receipt upon deposit.
What is the Post Office Change Giving service?
The Change Giving service lets business banking customers exchange cash for coins at the Post Office, available with selected banks.
What payment methods are accepted at Monmouth Post Office?
Monmouth Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa payments.
Can I collect in-store orders at Monmouth Post Office?
Yes, Monmouth Post Office offers in-store pickup services for your convenience.
Are there any ATMs near Monmouth Post Office for quick cash access?
Yes, there is an ATM located nearby at the Post Office, providing easy access to cash withdrawals.
Where can I exchange foreign currency near Monmouth Post Office?
Post Office Travel Money is located nearby for convenient foreign currency exchange services before or after your visit.
What nearby places can I visit along with Monmouth Post Office?
You can visit One Stop convenience store for groceries, enjoy a meal at Salt and Pepper Monmouth café and restaurant, or relax at Cafe Monnow coffee shop—all located near the Post Office.
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