Send a letter from £1.25 and a small parcel from £4.19
Brand Certified
West End Post Office
3.5(15 reviews)
Certified by West End Post Office • Jun 21, 2026
Business Details
180 Newport Road, Caldicot, MON
NP26 4AA, United Kingdom
Certified by West End Post Office • Jun 21, 2026
+44 1291 424736
Certified by West End Post Office • Jun 21, 2026
https://www.postoffice.co.uk/branch-finder/186632x/west-end?campaignid=gmb~bf~186632x~google~na~05022025
Certified by West End Post Office • Jun 21, 2026
About
Certified by West End Post Office • Jun 21, 2026
Post OfficeBankBusiness Banking Services
West End Post Office is your local Post Office for mail and parcels, travel money and banking. We offer multi-carrier parcel and mail services with Evri and DPD. In branch you'll also find bill payments and top-ups and travel insurance.
Location
Certified by West End Post Office • Jun 21, 2026
Hours
Certified by West End Post Office • Jun 21, 2026
Monday9:00 AM - 12:30 PM1:30 PM - 5:30 PM
Tuesday9:00 AM - 12:30 PM1:30 PM - 5:30 PM
Wednesday9:00 AM - 12:30 PM1:30 PM - 5:30 PM
Thursday9:00 AM - 12:30 PM1:30 PM - 5:30 PM
Friday9:00 AM - 12:30 PM1:30 PM - 5:30 PM
Saturday9:00 AM - 12:30 PM
SundayClosed
Products & Services
1 list · 7 items
Reviews
3.5
15 reviews
5 stars
8
4 stars
1
3 stars0
2 stars
3
1 star
3
- EBEllie BoswellJul 4, 20245.0I needed a parcel that was a bridesmaids dress for a wedding and it got taken back to the post office. Johnny Burrows was really helpful, stayed past his shift & collected the parcel for me! Thank you :)
- NBNicola BennettJan 2, 20241.0Tried to post a parcel got to the counter and was told they were closing now for lunch even though she was sat chatting to I presume previous customer whilst I understand they need a break it’s very frustrating perhaps it would be better to let people know a sign or something I can see from previous reviews I’m not alone in my frustration
- EBEmily BroomDec 10, 20221.0Disgusting, rude service. I was refused service at 12.15pm buly cashier when branch open until 12.30pm.
Frequently Asked Questions About West End Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What services does West End Post Office provide?
West End Post Office offers postal, banking, business banking, courier, shipping, and mailing services.
What are the opening hours of West End Post Office?
The Post Office is open Monday to Friday from 09:00 to 12:30 and 13:30 to 17:30, Saturdays from 09:00 to 12:30, and closed on Sundays.
Can I collect my orders in-store at West End Post Office?
Yes, West End Post Office provides an in-store pickup service.
What payment options are accepted at West End Post Office?
Payments can be made using American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa.
How much cash can I withdraw at West End Post Office?
Withdrawal limits depend on your bank account; please contact your bank for specific limits.
Is there a charge for making cash withdrawals at West End Post Office?
The Post Office does not charge for cash withdrawals, but your bank may; check with your bank for details.
How do I deposit a cheque at West End Post Office?
Bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope to your nearest branch. The Post Office will provide a receipt for the deposit.
What is the Change Giving service at West End Post Office?
It's a service for business banking customers to exchange cash for coins at the Post Office with selected banks.
Are there convenient places to get coffee near West End Post Office?
Yes, Costa Express coffee shop is nearby, ideal for grabbing a coffee before or after your visit to the Post Office.
Where can I exchange currency near West End Post Office?
Post Office Travel Money is close by, providing currency exchange services for your convenience.
What local dining options are near West End Post Office?
Nearby you can find several options like The Galleon bar, The Cellar pub, New Red Lantern Chinese restaurant, and Caldicot Chickoland fast food restaurant.
Brand Certified Facts from West End Post Office
This information is certified by West End Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 21, 2026Yext Knowledge Graph
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