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Gorgie Road Post Office

2.0
(113 reviews)

Business Details

236 Gorgie Road, Edinburgh, MLN
EH11 2PL, United Kingdom
+44 1313 370992

About

Post OfficeBankBusiness Banking Services
With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.

Location

Gorgie Road Post Office
236 Gorgie Road, Edinburgh, MLN
EH11 2PL, United Kingdom

Hours

Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 1:00 PM
SundayClosed

Products & Services

2 lists · 9 items

Royal Mail

7 items

📦Royal Mail UK 2nd class delivery
Send a letter from 75p and a small parcel from £3.49

Guaranteed delivery by 9am Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £50 compensation included for delivery by 9am Optional consequential loss cover up to £10,000

Guaranteed delivery by 1pm Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £750 compensation included for delivery by 1pm Optional consequential loss cover up to £10,000

Track & Trace – follow your item from sending to receiving Includes loss or damage cover up to £200 Option to buy additional cover up to £2,500 Send individual parcels up to 30kg 100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24 Capture photo on delivery and available to see on request

DPD

2 items

Drop off your pre-paid DPD parcel or return at this branch. Max 20kg

📦DPD Click & Collect

Collect items ordered online and delivered by DPD from this branch

Reviews

2.0
113 reviews
5 stars
25
4 stars
2
3 stars
2
2 stars
3
1 star
81
  • TK
    Touheed Khan
    Aug 18, 2026
    1.0
    The old lady was extremely rude, and I have no idea why she works in customer service. I went in today to collect a parcel. She asked for my name, and I gave it to her, but she said they didn’t have anything under that name. I explained that I’d received a notification confirming that my parcel had arrived and offered to provide the reference number. When I mentioned “Touheed Khan,” she abruptly cut me off and said that I didn’t need to say “Touheed Khan.” How was I supposed to know that? Do I work in a post office? The rudeness was completely unnecessary. She then read out the order number, which clearly showed that the parcel was in the shop. I asked whether it might be under a different name, but as far as I knew, it shouldn’t have been. I only have one name. She told me that my surname was different, so I explained that I don’t have a surname and that even my ID doesn’t include one. She then told me that if the surname on my ID didn’t match the name on the parcel, they would send it back to the Royal Mail office. Don’t go to this Scotmid Post Office. The old woman there is so rude.
  • JC
    John Carpenter
    Aug 12, 2026
    1.0
    Probably the most incompetent post office I've ever encountered
  • MN
    Muhammad Nouman
    Aug 8, 2026
    1.0
    Unprofessional behaviour shown by the female staff.
  • KK
    Karen
    Aug 8, 2026
    1.0
    Refused an envelope that was clearly for collection. Tracked service used. No explanation. Would not pick up phone. Unusable service.
  • FG
    Farid Ghani
    Aug 8, 2026
    1.0
    Went to the post office to pick up my parcel and showed my ID. The woman staff had a little bit of a difficulty to find it but it was fine I could wait for it as there was no queue. After she finally found my parcel, she threw the card for me to sign through the narrow hole at me, and got me shocked. I signed the card and threw it back at her as she muttered "That was very nice" and I said "I'm just returning the favour". Respect goes both way lady! Please do not use this post office anymore, the staff is rude and disrespectful!

Frequently Asked Questions About Gorgie Road Post Office

How much cash can I withdraw at a Post Office counter?

The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.

Do I get charged for making cash withdrawals at Post Office?

No charges are taken at the counter however some banks may charge. For details, please check directly with your own bank.

Brand Certified Facts from Gorgie Road Post Office

This information is certified by Gorgie Road Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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