Certified by Edinburgh City Post Office • Oct 04, 2026
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Post Office is your one-stop shop for all postal and financial needs. Compare our mails services, including sending and posting parcels and letters as well as express, next day and special delivery options with competitive postage prices. If you're sending a parcel to Perth or a letter to Lagos we've got you covered. You can also access your personal or business bank account here. Manage your personal finances and borrowing. Pay in cash and cheques, make withdrawals or check your balance. Plus, pay bills, top up or transfer money overseas. We look forward to welcoming you to your Post Office!
Location
Certified by Edinburgh City Post Office • Oct 04, 2026
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
4.5
753 reviews
5 stars
637
4 stars
20
3 stars7
2 stars
15
1 star
74
KJ
Khan Joha08
6 days ago
1.0
I have no idea how this manager of this post office even has this job! Unbelievably unprofessional on multiple occasions that I have visited this place, from giving out his phone numbers and commenting on customers looks, it is quite concerning that a company would have someone like him to represent them completely out of order, the city of Edinburgh post office standards have dropped massively in the last 2 years
RR
Ronnie
Sep 22, 2026
3.0
Visited whilst in the market at NHS location, to get jab.
SB
Sea Bunny
Sep 18, 2026
5.0
Since last December 2025, we noticed a team change and service improved dramatically, impressively good and effective, helpful. Finally, some fresh air.
NB
Navinder Kaur Bhai
Sep 14, 2026
1.0
⭐ 1/5
Really disappointing customer service. The staff are unbelievably rude, blunt and unhelpful. They rarely even acknowledge you with a simple hello, and asking a question feels like an inconvenience to them.
I’ve experienced this attitude myself on several occasions and have also witnessed other customers, both young and old, being treated in the same unfriendly and dismissive manner. There is very little kindness or basic courtesy — not even a smile.
What is particularly frustrating is how they deal with problems. If you have an issue with a parcel, you’re simply told, “We can’t help,” with no explanation, advice or indication of what you should do next or who you can contact.
Customer service should involve treating people with basic respect and making some effort to point them in the right direction, even when you cannot personally resolve their problem. Unfortunately, that has not been my experience here at all. The attitude towards customers really needs to improve.
DG
Denny Gnirrep
Sep 5, 2026
5.0
It was for changing old paper pounds England for new…
Frequently Asked Questions About Edinburgh City Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What services does Edinburgh City Post Office offer for mail and parcels?
Edinburgh City Post Office provides a range of mail services including sending parcels and letters with options like express, next day, and special delivery at competitive prices.
Can I manage my bank account at Edinburgh City Post Office?
Yes, you can access personal or business bank accounts, including managing finances, making withdrawals, depositing cash or cheques, and money transfers.
How much cash can I withdraw at this Post Office branch?
The withdrawal amount depends on your bank's limits for your account. Please contact your bank directly to confirm your specific withdrawal limits.
Are there any charges for making cash withdrawals at Edinburgh City Post Office?
No charges are taken at the counter by the Post Office, but some banks may charge fees. Please check with your bank for details.
What do I need to deposit a cheque at this Post Office?
Bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope for your bank. Hand over the sealed envelope at the counter to receive a receipt.
What is the Change Giving service available at Edinburgh City Post Office?
Change Giving service allows business banking customers to exchange cash for coins at the Post Office with selected banks, including a lighter version called Change Giving Lite.
When is Edinburgh City Post Office open?
The post office is open Monday to Saturday from 09:00 to 17:30, and closed on Sundays.
What payment options can I use at Edinburgh City Post Office?
You can pay using American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa cards.
What dining options are near Edinburgh City Post Office for a quick meal?
Nearby eateries include Chopsticks and Chopstix (Chinese restaurants), Pizza Mafia (pizza), Sushi Stop (Japanese cuisine), Stop! Takeaway (cafe), and McDonald's for fast food options.
How can I get to Edinburgh City Post Office using public transport?
Edinburgh Waverley Railway Station is nearby, providing convenient train access for visitors heading to the Post Office.
What nearby attractions can I visit before or after my trip to Edinburgh City Post Office?
You might explore Crow Hill in Holyrood Park for outdoor activities or visit MacDonald Walks, a local landmark and historical building near the Post Office.
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