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Edinburgh City Post Office

4.5
(753 reviews)

Business Details

Unit 5-6, Edinburgh, MLN
EH1 1BQ, United Kingdom
+44 3457 223344

About

Post OfficeBankBusiness Banking ServicesCourier ServiceShipping ServiceMoney Order ServiceMoney Transfer ServiceMailing ServiceStationery ShopVisa and Passport Office
Post Office is your one-stop shop for all postal and financial needs. Compare our mails services, including sending and posting parcels and letters as well as express, next day and special delivery options with competitive postage prices. If you're sending a parcel to Perth or a letter to Lagos we've got you covered. You can also access your personal or business bank account here. Manage your personal finances and borrowing. Pay in cash and cheques, make withdrawals or check your balance. Plus, pay bills, top up or transfer money overseas. We look forward to welcoming you to your Post Office!

Location

Edinburgh City Post Office
Unit 5-6, Edinburgh, MLN
EH1 1BQ, United Kingdom

Hours

Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 5:30 PM
SundayClosed

Products & Services

2 lists · 9 items

Royal Mail

7 items

📦Royal Mail UK 2nd class delivery
Send a letter from 75p and a small parcel from £3.49

Guaranteed delivery by 9am Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £50 compensation included for delivery by 9am Optional consequential loss cover up to £10,000

Guaranteed delivery by 1pm Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £750 compensation included for delivery by 1pm Optional consequential loss cover up to £10,000

Track & Trace – follow your item from sending to receiving Includes loss or damage cover up to £200 Option to buy additional cover up to £2,500 Send individual parcels up to 30kg 100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24 Capture photo on delivery and available to see on request

DPD

2 items

Drop off your pre-paid DPD parcel or return at this branch. Max 20kg

📦DPD Click & Collect

Collect items ordered online and delivered by DPD from this branch

Reviews

4.5
753 reviews
5 stars
637
4 stars
20
3 stars
7
2 stars
15
1 star
74
  • KJ
    Khan Joha08
    6 days ago
    1.0
    I have no idea how this manager of this post office even has this job! Unbelievably unprofessional on multiple occasions that I have visited this place, from giving out his phone numbers and commenting on customers looks, it is quite concerning that a company would have someone like him to represent them completely out of order, the city of Edinburgh post office standards have dropped massively in the last 2 years
  • RR
    Ronnie
    Sep 22, 2026
    3.0
    Visited whilst in the market at NHS location, to get jab.
  • SB
    Sea Bunny
    Sep 18, 2026
    5.0
    Since last December 2025, we noticed a team change and service improved dramatically, impressively good and effective, helpful. Finally, some fresh air.
  • NB
    Navinder Kaur Bhai
    Sep 14, 2026
    1.0
    ⭐ 1/5 Really disappointing customer service. The staff are unbelievably rude, blunt and unhelpful. They rarely even acknowledge you with a simple hello, and asking a question feels like an inconvenience to them. I’ve experienced this attitude myself on several occasions and have also witnessed other customers, both young and old, being treated in the same unfriendly and dismissive manner. There is very little kindness or basic courtesy — not even a smile. What is particularly frustrating is how they deal with problems. If you have an issue with a parcel, you’re simply told, “We can’t help,” with no explanation, advice or indication of what you should do next or who you can contact. Customer service should involve treating people with basic respect and making some effort to point them in the right direction, even when you cannot personally resolve their problem. Unfortunately, that has not been my experience here at all. The attitude towards customers really needs to improve.
  • DG
    Denny Gnirrep
    Sep 5, 2026
    5.0
    It was for changing old paper pounds England for new…

Frequently Asked Questions About Edinburgh City Post Office

How much cash can I withdraw at a Post Office counter?

The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.

Do I get charged for making cash withdrawals at Post Office?

No charges are taken at the counter however some banks may charge. For details, please check directly with your own bank.

Brand Certified Facts from Edinburgh City Post Office

This information is certified by Edinburgh City Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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