Drylaw Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, document certification and identity verification, money transfer services and travel insurance.
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
1.9
112 reviews
5 stars
17
4 stars
5
3 stars
6
2 stars
6
1 star
78
UU
UncleNos
Sep 26, 2026
1.0
Have to agree with most reviews here. Went today to pick up a parcel as I work Monday to Friday to be told by the young lad the PO was shut as he was the only one in. No help at all just shrugged when I said I only had today to pick it up as I work Monday to Friday.
FF
Fayçal
Aug 29, 2026
3.0
You need to correct your real time weekly openings and closings on the Post Office Branches details' website, and on Google Search too.
The current listing on your website and Google represents the shop's hours (06:00–22:00) rather than the actual sub-postmaster counter hours (which run until 16:00 on weekdays and half-days on Saturdays, and no Sundays).
RR
Rebecca Robertson
Aug 28, 2026
1.0
Appalling service. Royal mails website clearly states that services run 6am-10pm. There is even a sign on the window that says “if the shop is open, we are open”. I went today at 4:15pm (WELL within post office opening hours), waited in a massive queue to be told “post office is open 9-4. I need to go back tomorrow to collect my parcel between 8am-1pm I was told by the cashier. This is not the first issue like this I’ve had, I once had to return 5 times to collect a parcel due to lack of staff trained to retrieve it. They may as well close the post office down entirely, it’s not fit for purpose. I’ve filed a complaint to Royal Mail
AD
Anna Denny
Aug 24, 2026
1.0
Would rate 0 if I could. Went in at 3:45pm today, post office opening hours state it’s open until 4:30pm. Girl working the desk put a barricade in front of me and said “I’m not serving anymore f***ing people”. Worst customer service I’ve ever experienced.
AS
A S
Aug 20, 2026
1.0
Went to change money for notes. I had done it before using same counter but today lady was too lazy to count it and tried to give other bags to pack it myself. However post staff needs to count once again they Dont use the money scale. Disappointed of the service today . Do not recommend it to anybody. Avoid it.
Frequently Asked Questions About Drylaw Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Drylaw Post Office?
Drylaw Post Office is open every day from 6:00 AM to 10:00 PM.
How can I withdraw cash at Drylaw Post Office and are there any charges?
You can withdraw cash at Drylaw Post Office counters subject to your bank's withdrawal limits. There are no charges from the Post Office, but your bank may charge you; please check with your bank.
What services does Drylaw Post Office offer?
Drylaw Post Office offers a wide range of services including fee-free cash withdrawals, savings, insurance, loans, mortgages, credit cards, government services, telephony, foreign currency exchange, travel insurance, and mail services.
How do I deposit a cheque at Drylaw Post Office?
Bring your cheque, a completed deposit slip from your bank if required, and a cheque deposit envelope for your bank to the branch. Hand the sealed envelope to the Post Office and receive a receipt for your deposit.
What is the Post Office Change Giving service available at Drylaw Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at the Post Office with selected banks. If registered, you can use this service at Drylaw Post Office.
Which payment methods are accepted at Drylaw Post Office?
Drylaw Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa payments.
Can I pick up my orders in store at Drylaw Post Office?
Yes, Drylaw Post Office offers in-store pickup service for certain products.
What nearby locations can I visit around Drylaw Post Office?
Nearby you can find several convenient places such as DPD Pickup Parcelshop for freight services, Post Office Travel Money for currency exchange, and Baynes Family Bakers for fresh bakery goods.
How can the nearby McColl's convenience store benefit customers visiting Drylaw Post Office?
Customers can conveniently combine their trip to Drylaw Post Office with a visit to McColl's for convenience items, drinks, or snacks.
Are there dining options near Drylaw Post Office for a meal or coffee?
Yes, nearby places include Brunchies and Ferry Road Cafe and Bistro, offering cafes and smoothie juice bars perfect for a meal or coffee break.
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