Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, licence applications, DVLA driving licence renewals, banking and financial services, money transfer services and travel insurance.
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ50 compensation included for delivery by 9am
Optional consequential loss cover up to ÂŁ10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ750 compensation included for delivery by 1pm
Optional consequential loss cover up to ÂŁ10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to ÂŁ200
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to ÂŁ150
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Collect items ordered online and delivered by EVRi from this branch
📦EVRi Drop off
Drop off your pre-paid EVRi parcel or return at this branch. Max 15kg.
Reviews
3.1
25 reviews
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CA
Chris Allan
Jul 28, 2026
1.0
Dalkeith Post Office, Scotland.
Went to return a parcel, already pre-packed and labelled direct for return shipping and experienced significant push back from the very unhelpful Post Office customer service advisors. Apparently the package was too large to be kept in their area for returns. When I challenged them that this was an approved branch to return this kind of delivery, I was again met with indignance and pushback that the "It won't fit in the DPD guy's box" so he wouldn't pick it up!? Low and behold, the "DPD guy" did pick it up and my item was returned successfully. My advice to these workers is that if you despise working in a public facing role (as it appeared you did) to find another vocation
GM
Garry Walter Mackinnon
May 12, 2026
4.0
Staff always friendly and helpful can't ask for more
DW
David Walker
Mar 13, 2026
1.0
The women who works there short blonde hair zero respect shuts the post office early 15 minutes at 11:45 even tho the sign says shut for lunch 12-1 terrible attitude
LL
Linda
Jan 23, 2026
1.0
I absolutely hate going to this post office as the service is very poor and the tellers spend too much time chatting to customers. Never enough tellers serving when really busy. Time that there were positive changes made at this branch.
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of the Dalkeith Post Office?
The Post Office in Dalkeith is open Monday to Friday from 09:00 to 17:30, Saturdays from 09:00 to 13:00, and is closed on Sundays.
What payment options are accepted at this Post Office?
This Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa.
How can I withdraw cash at the Post Office?
The cash withdrawal limit depends on your bank account's limits. Contact your bank directly to confirm your withdrawal allowance at the Post Office counter.
Is there a fee for making cash withdrawals at the Post Office?
No charges are taken at the Post Office counter, though some banks may charge fees. Please check with your bank for details.
How do I deposit a cheque at the Dalkeith Post Office?
Bring the cheque, a completed deposit slip from your bank (if needed), and a cheque deposit envelope to the branch. Hand over the sealed envelope to receive a receipt. Do not enclose cash.
What is the Post Office Change Giving service?
It is a service for business banking customers to exchange cash for coins at the Post Office with selected banks using Change Giving or Change Giving Lite services.
Are there nearby transportation options to help me reach the Dalkeith Post Office?
Yes, Abbey Cabs taxi service and Dalkeith CSC stadium area provide transportation options near the Post Office, making it easy to access the branch.
What nearby financial services can I find near the Dalkeith Post Office?
Near the Post Office, you can find Western Union for money transfer services, Royal Bank of Scotland, and Embrace Financial Services for mortgage brokerage.
Are there any nearby places for shopping or dining near the Post Office?
Nearby shopping options include WHSmith bookstore and M&Co clothing store. For dining, Subway sandwich shop and Ship Inn pub are close by.
Can I find photography or postal-related services near the Dalkeith Post Office?
Yes, Photo-Me offers photo booth rentals and Max Spielmann provides professional photography and passport/visa services close to the Post Office.
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