The times advertised on Google are does not align with the time they are actually closing. Is that allowed? I wanted a package and I’ve been told I need a number when other post offices allow me to collect it without it. Then when the other lady instructed her to check with my name and ID, suddenly this wasn’t needed. Which one is it. Not happy at all with this at all.
II
ItzJustKai
Apr 15, 2026
1.0
SO RUDE. I had a parcel to collect and they interigated me more than heathrow airport security does just because they dont think I own the business the package was for. Absolute joke took up so much time.
SG
srijana Ghamal
Apr 14, 2026
1.0
The worst branch of post office. There is always the long queue and the staff are least bothered about it . The service is very poor and slow . There are never 2 staffs in the counter even though there are 10 customers waiting . Always need to wait atleast 30 to 40 mins for your turn . It’s not like this once in a while. It is like this everyday and I don’t know why they are not trying to improve about it .
RK
Rupinder Kaur
Apr 14, 2026
1.0
The post office always has one staff member present and the wait time is mostly 30-40 mins long to complete simple transactions. The self service machines are usually out of service. The service is very poor. Please consider having more staff during busy hours or at least mend the self service faculties!
Frequently Asked Questions About Hayes Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Hayes Post Office?
Hayes Post Office is open Monday to Saturday from 09:00 to 17:30 and closed on Sundays.
What payment methods are accepted at Hayes Post Office?
You can pay using American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa.
Can I withdraw cash at Hayes Post Office and are there any fees?
You can withdraw cash depending on your bank's withdrawal limits. The Post Office does not charge for cash withdrawals, but your bank may. Please check with your bank for details.
How do I deposit a cheque at Hayes Post Office?
Bring the cheque, a completed deposit slip from your bank if needed, and a cheque deposit envelope which can be obtained from your bank or some Post Office branches. Hand your sealed envelope to the counter and receive a receipt.
What is the Change Giving service at Hayes Post Office?
Selected banks' business customers can exchange cash for coins at Hayes Post Office using Change Giving or Change Giving Lite services.
Where can I exchange currency near Hayes Post Office?
You can exchange currency at nearby Post Office Travel Money or MBN Services, both of which offer currency exchange services close to Hayes Post Office.
Are there nearby places to grab a coffee when visiting Hayes Post Office?
Yes, you can visit Costa Coffee, Chaiiwala, or The Pantry cafes nearby Hayes Post Office to enjoy coffee or snacks before or after your visit.
Is there a pharmacy near Hayes Post Office?
Superdrug, a pharmacy and beauty supply store, is located near Hayes Post Office, convenient for picking up health or beauty products after your visit.
Can I find educational services near Hayes Post Office?
Yes, nearby educational centers such as First Class Learning, Ultimate Skill Solutions, Rayners College London, and HA Consultant UK Ltd offer tutoring and educational services.
What is the contact information for Hayes Post Office?
You can reach Hayes Post Office by phone at +44 3457 223344, or visit them at 6-8 Station Road, Hayes, Middlesex, UB3 4DA, United Kingdom.
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