Certified by New Street Post Office • May 24, 2026
About
Certified by New Street Post Office • May 24, 2026
Post OfficeBankBusiness Banking Services
With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.
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Certified by New Street Post Office • May 24, 2026
Frequently Asked Questions About New Street Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours for New Street Post Office?
New Street Post Office is open Monday to Friday from 9:00 AM to 2:00 PM and is closed on Saturdays and Sundays.
What payment methods can I use at New Street Post Office?
You can pay using American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa at New Street Post Office.
How do I deposit a cheque at New Street Post Office?
Bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope (available at most branches or from your bank). Hand over the sealed envelope to get a deposit receipt.
Can I withdraw cash for free at New Street Post Office?
No charges are taken at the counter, though some banks may charge. Check with your bank for any withdrawal fees.
What is the Post Office Change Giving service?
Business banking customers can exchange cash for coins using Change Giving and Change Giving “Lite” services at selected Post Office branches.
Is in-store pickup available at New Street Post Office?
Yes, the New Street Post Office offers in-store pickup services.
What nearby courier or parcel services are near New Street Post Office?
Near New Street Post Office, you will find Evri ParcelShop, a convenient place for courier and delivery services that you might use in addition to postal services.
Where can I find childcare or preschool services near New Street Post Office?
Early Learners Nursery and Early Learners Nursery - Sutton are located nearby, offering preschool and child care services for families in the area.
What are some nearby places to visit before or after my visit to New Street Post Office?
You can visit the Red Lion St Helens pub for a drink, or enjoy fish and chips at Robins Lane Chippy, both located nearby for a pleasant break around your postal errands.
Are there convenience or retail stores close to New Street Post Office?
Yes, Londis, a convenience store, is located near New Street Post Office and can be handy for quick shopping needs.
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