Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, licence applications, DVLA driving licence renewals, banking and financial services, money transfer services and travel insurance.
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
2.6
60 reviews
5 stars
16
4 stars
8
3 stars
2
2 stars
1
1 star
33
BS
Bob Scott
Jun 16, 2026
1.0
Only one person serving with massive queue building up. Eventually a second assistant came out.
AA
Anakaron
Feb 9, 2026
1.0
Very Long waiting time
SS
Sue
Jan 22, 2026
5.0
Went to renew our passports service was very good pleasant lady who served my hubby and myself.explained everything definitely use this post again
GE
Georgia Evans
Aug 21, 2024
1.0
Had the displeasure of attending the post office to carry out in branch verification, for an enhanced dbs. Manager and worker REFUSED official documents on the basis bank statements didn’t say “printed in branch” eventually the manager walked round to the bank to question this, to be told the bank don’t print anything of the sort and to accept my documents as they will only send me the same ones but in colour, went back to the post office for them to say, If the in post statements I get sent don’t say “printed in branch” which they got told wouldn’t. They might accept them for the paper quality! Attended a different post office who accepted my documents and got sorted. Don’t attend here bunch of jobs worth.
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of the Post Office in Middlesbrough?
The Post Office in Middlesbrough is open Monday to Friday from 9:00 AM to 5:30 PM and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
What payment options are accepted at this Post Office?
This Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, and Visa.
How can I deposit a cheque at this Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope (available from your bank or this Post Office). Hand over the sealed envelope at the counter to receive a receipt.
Is there a charge for making cash withdrawals at this Post Office?
No, the Post Office does not charge for cash withdrawals, but your bank may charge fees. Please check with your bank for details.
How much cash can I withdraw at this Post Office counter?
The withdrawal amount depends on limits set by your bank account. Please contact your bank directly for your specific withdrawal limits.
What is the Post Office Change Giving service available here?
The Change Giving service allows business banking customers to exchange cash for coins at this Post Office with selected banks.
Where is this Post Office located in Middlesbrough?
It is located at 17-19 Centre Mall, Cleveland Centre, Middlesbrough, TS1 2NR, North Yorkshire, UK.
What nearby places can I visit around the Middlesbrough Post Office?
Nearby you can visit Cleveland Centre and The Cleveland Centre shopping centers, Boots pharmacy, Littlewoods department store, and various other retail shops like JD Sports and New Look.
How can I use nearby transport hubs to reach the Post Office?
Cleveland Street Shopping Centre Middlesbrough, which includes a train station, is nearby and provides convenient access to the Post Office located in Cleveland Centre.
Are there any medical facilities near the Post Office in Middlesbrough?
Yes, nearby medical facilities include T Foster (doctor), The Erimus Practice, Newlands Medical Centre, and Teesside Pharmacy, which can be useful for customers visiting the area.
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