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Post Office

2.5
(62 reviews)

Business Details

Centre Mall, Cleveland Centre, MDB
TS1 2NR, United Kingdom
+44 1642 248994

About

Post OfficeBankBusiness Banking Services
Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, licence applications, DVLA driving licence renewals, banking and financial services, money transfer services and travel insurance.

Location

Post Office
Centre Mall, Cleveland Centre, MDB
TS1 2NR, United Kingdom

Hours

Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 1:00 PM
SundayClosed

Products & Services

2 lists · 9 items

Royal Mail

7 items

📦Royal Mail UK 2nd class delivery
Send a letter from 75p and a small parcel from £3.49

Guaranteed delivery by 9am Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £50 compensation included for delivery by 9am Optional consequential loss cover up to £10,000

Guaranteed delivery by 1pm Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £750 compensation included for delivery by 1pm Optional consequential loss cover up to £10,000

Track & Trace – follow your item from sending to receiving Includes loss or damage cover up to £200 Option to buy additional cover up to £2,500 Send individual parcels up to 30kg 100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24 Capture photo on delivery and available to see on request

DPD

2 items

Drop off your pre-paid DPD parcel or return at this branch. Max 20kg

📦DPD Click & Collect

Collect items ordered online and delivered by DPD from this branch

Reviews

2.5
62 reviews
5 stars
16
4 stars
8
3 stars
2
2 stars
3
1 star
33
  • CC
    Charles Culmer
    Aug 11, 2026
    2.0
    Post Office apparently shuts at 4pm,.... maybe a good idea to update the opening hours?
  • PJ
    Paul Jackson
    Jul 28, 2026
    2.0
    Out of the way downstairs; long queues and only two counters open.
  • BS
    Bob Scott
    Jun 16, 2026
    1.0
    Only one person serving with massive queue building up. Eventually a second assistant came out.
  • CC
    Caradog
    Nov 25, 2024
    1.0
    Criminally understaffed and run down. Nothing against the staff - I feel bad for them. They are stretched thin and really struggle. Huge queues and when you do get to the counter they tell you to go to the self-service. Self-service should be a choice. The post office itself is in the basement of WHSmith and feels hugely neglected. And the prices! £4 for a single brown padded envelope. It's daylight robbery!
  • TM
    Tracey Mallaby
    Oct 21, 2023
    5.0
    Good community post office, a wheelchair accessible counter is available.

Frequently Asked Questions About Post Office

How much cash can I withdraw at a Post Office counter?

The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.

Do I get charged for making cash withdrawals at Post Office?

No charges are taken at the counter however some banks may charge. For details, please check directly with your own bank.

Brand Certified Facts from Post Office

This information is certified by Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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